i
inriver
Senior Forward Deployed Engineer
Skills
Google Cloud PlatformE-commerce WebsitesTypescriptPythonGolangJavaC#GraphQLAWSComplianceAzure
2 months ago
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Important information
Contract type:
Permanent
Salary:
$165,000 – $185,000 / year
Location:
Chicago, IL, USA
Work mode:
Onsite
Published on:
22 August 2026
What they need
- Lead high-stakes technical engagements, advise senior leaders, and turn complex product data problems into scalable solutions
- We are now looking for a Senior Forward Deployed Engineer to join our team in the United States to lead technical engagements with our most strategic and complex customers
- This is a role for someone who can walk into ambiguous, high-pressure enterprise environments and design the right solution — not just execute someone else’s plan
- This is a new role within our Engineering team, and we’re looking to hire two Senior Forward Deployed Engineers in Malmö and two in the US
- Own the technical architecture and delivery strategy for our largest and most complex customer engagements, from discovery through go-live and expansion
- Act as the senior technical advisor to customer engineering and IT leadership — often CTOs, VPs of Digital, or Heads of Data — on how Inriver fits into their broader systems landscape
- Design and build complex, high-leverage integrations and workflows on top of Inriver’s platform, connecting it to ERP/PLM systems (SAP, Oracle, Dynamics), DAM, and downstream commerce/syndication channels
- Model elastic, enterprise-scale product data structures (categories, attributes, relationships, localization) for customers with significant catalogue complexity or regulatory requirements
- Lead rapid prototyping efforts to de-risk onboarding, migrations, and pilots for customers with the highest data volume or complexity
- Write production-quality code — platform enhancements, connectors, extensions, internal tools — while also knowing when to bring in additional engineering support and how to scope that work
- Mentor and technically guide other Forward Deployed Engineers, reviewing their solution designs and unblocking them on hard problems
- Serve as a senior technical voice of the customer internally, shaping product and platform roadmap decisions based on patterns across strategic accounts
- Own escalated production issues, leading real-time debugging efforts alongside customer engineering teams
- Travel to customer sites as needed (expect ~20–40% travel depending on account load)- We don’t expect you to tick every box - but we think you’ll succeed here if you have many of the below:
- Deep experience integrating with ERP or PLM systems
- Prior experience with a PIM, MDM, DAM, or product data platform
- Experience with ecommerce/marketplace syndication at scale
- Familiarity with compliance-heavy product domains
- Prior experience in a senior forward-deployed, solutions architecture, or professional services leadership role at an enterprise SaaS company
- Experience contributing to pre-sales or solutioning for large enterprise deals
- High comfort with ambiguity and the ability to bring structure to messy, high-stakes customer environments
- Experience with cloud infrastructure (AWS/GCP/Azure) and modern deployment practices at enterprise scale
- Excellent written and verbal communication skills; able to translate fluidly between deep technical detail and executive-level strategy
- A bias toward action balanced with the judgment to architect for scale and maintainability, not just the immediate fix
- Experience mentoring or technically leading other engineers, even without formal management responsibility
- Strong ability to reason about complex data models — attributes, taxonomies, relationships — and how they map to messy, real-world enterprise catalogues
- Track record of leading technical relationships with enterprise customers — comfortable being the senior voice in the room with customer executives
- Extensive experience with REST/GraphQL APIs, webhooks, and enterprise integration patterns (ETL, middleware, iPaaS) at scale
- Deep coding skills in at least one modern language (e.g., Python, TypeScript, Go, Java, C#), with the judgment to know when to build vs. when to advise
- 7+ years of experience in software engineering, solutions engineering, or a related technical/customer-facing role, including experience owning complex technical engagements
- We’d love to hear from you. If you’re curious but not 100% sure, we still encourage you to apply. We’re happy to explore the fit together!
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