Senior Forward Deployed Engineer

Who you are

• 7+ years of professional experience in software engineering, systems integration, DevOps, or data engineering roles with direct customer impact
• Proven track record of leading deep technical deployments and integrations in large-scale enterprise environments
• Strong technical depth across backend engineering, infrastructure-as-code, Kubernetes/cloud platforms, APIs, and databases - with proven experience in systems design and the ability to go hands-on in production systems
• Ability to operate independently in ambiguous, high-responsibility settings, especially when deploying live to enterprise systems
• A builder’s mindset with bias for action, creativity under pressure, and an obsession with making things work in the real world
• Degree in Computer Science, Engineering, or related technical field
• Native or near-native French language skills and professional fluency in English
• Strong plus: Experience building or integrating AI/LLM-powered systems (e.g., embedding agent workflows, vector databases, prompt orchestration)

What the job involves

• As a Senior Forward Deployed Engineer at Parloa, you’ll be on the front lines of enterprise AI adoption — delivering cutting-edge technology into some of the most complex environments in the world
• This is your opportunity to lead end-to-end deployment projects from an engineering perspective — not just implementing what exists, but engineering what’s required to make it succeed at enterprise scale
• FDEs are our in-field product engineers
• You will build what doesn’t yet exist, adapt architecture to enterprise realities, and engineer integrations across systems and APIs to make deployments successful
• Your work is hands-on and code-first — you’ll be building, debugging, and engineering solutions directly in the field
• What you ship not only makes deployments succeed, it also defines how customers experience Parloa and shapes what our product becomes
• This is not about maintenance
• This is about engineering what makes it work in production, under real-world enterprise constraints, at speed and scale
• Own deployment engineering projects: Lead the technical execution (incl. product engineering) of Parloa’s deployments inside large, complex enterprise environments
• Design for scale and resilience: Architect deployment solutions that meet enterprise-grade requirements for performance, reliability, and security
• Engineer solutions where none exist: Build custom extensions, integrations, and configurations to close product gaps and meet enterprise requirements
• Work across systems & stacks: Operate at the intersection of backend engineering, DevOps, and data engineering to ensure seamless delivery
• Partner with enterprise teams: Collaborate directly with customer engineering organizations to overcome constraints and deliver measurable outcomes
• Guide and mentor others: Collaborate with and provide technical guidance to more junior in-field engineers
• Influence at senior levels: Engage with enterprise architects and senior technical stakeholders, discussing solutions and architectures in depth to ensure alignment and credibility
• Debug under pressure: Rapidly unblock issues in mission-critical environments and ensure customer success
• Shape the product: Act as the feedback loop between the field and our core engineering teams — turning deployment learnings into platform evolution
• Deliver long-term impact: Work closely with Deployment Strategists to ensure scalable architectures and durable customer value

The application process

• Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser