Senior Fullstack .Net Developer

• Collaboratively works with business analysts, quality control testers, scrum masters, product owners, subject matter experts, and other relevant roles to deliver minimum viable products or services.
• Prepares standards-based high-level, detailed technical designs (solution, application, database, integrations, or application programming interface) in close collaboration with the team, technical leaders, and other roles.
• Resolves the incidents, most complex and challenging technical issues that escalate from L1 and L2 support teams.
• Conduct thorough root cause analysis to identify the underlying reasons for recurring problems and implement permanent solutions to prevent future occurrences.
• Perform proactive problem prevention and improve system stability.
• Analyze and debug code to identify and fix software defects, often involving collaboration with development teams.
• Develop and deploy scripts, patches, or updates to address identified issues, working with development teams to ensure proper implementation and testing.
• Collaborate with other support teams, development teams, and potentially with vendors to resolve complex issues. Communicate technical information effectively to both technical and non-technical stakeholders.
• Document troubleshooting procedures, solutions, and other technical information to build a knowledge base for future reference and to aid in knowledge transfer.
• The incumbent is also expected to implement a solution to automate the support handling, with the use of AI tools, chatbot and other technologies.
• Participates in product backlog grooming, Scrum events (Sprint Planning, Solution Development, Daily Stand-Up, Sprint Review, and Retrospective), or Kanban events (Replenishment, Daily Stand Up, Service Delivery Review)
• Participates in the iterative product backlog item elaboration, coding, building, unit testing, defect fix, deployment, and release/support of epics, products, or features with the assigned team.
• Ensures that the code pushed to the deployment pipeline is of the best quality and fully meets requirements by applying behavior and test-driven development practices, e.g., thoroughly inspecting/validating code and running ample coverage of automated unit testing.
• Participates in research and innovation to learn new technologies and improve practices
• Occasionally performs the role of Sprint Lead when nominated by the team
• Perform relevant tasks that may be assigned

Relevant requirements

• Suitability to undertake the responsibilities mentioned above at the required level
• At least three (3) years of experience in a senior developer role
• At least five (5) years of experience in architecture, design, and development of integrated systems
• Experience in Production Support hotfixes and as L3 support.
• Experience with Service Now is preferred.
• Must possess strong analytical and problem-solving skills
• Must have proven experience in developing web-based applications, RESTful web services, JavaScript, TypeScript, HTML, XML, Stylesheets, ReactJS
• Must have proven experience in SharePoint and developing SPFx application
• Must have proven experience in designing, developing, and deploying Web APIs utilizing .NET Core and C#
• Must have experience with relational databases such as MSSQL, Oracle, and others
• Experience with Azure DevOps (Boards, Test Plans, Repos/Git, Pipelines) is preferred
• Experience in integrating and developing Generative AI agents is preferred
• Experience working with Azure Cloud Services is an advantage
• Experience with CI/CD and YAML is an advantage
• Must have experience in Agile, e.g., Scrum or Kanban
• Certifications in Secure Coding, Scrum, or DevOps will be a plus
• Must have experience working in a team with five or more members
• Must be able to relate to large information-based organizations and be comfortable dealing with senior executives from various cultures
• Must have excellent oral and written communication skills in English