Senior Functional Analyst – EDI e-Invoicing

Overview WELCOME TO SITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

You’ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don’t just move the world forward—we’re proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job?

About The Role & Team As a Senior Functional Analyst specializing in EDI e-Invoicing, you will be working within IS Finance, Legal & Corporate Services (FLCS), reporting to the “IS Senior Manager”. You will act as the functional bridge between Finance, Legal, Compliance, and IT, ensuring electronic invoicing processes integration of our business & finance platforms (such as Oracle, SAP or any other ERP) within the Peppol infrastructure.

Your focus will be on electronic invoicing Digitalization projects with close guidance from Digitalization manager covering business requirements, regulatory alignment & compliance, process definition, and operational readiness, while working with technical teams responsible for implementation around our business finance platforms (AP/AR).

What You’ll Do

• Business Ownership of Peppol & E-Invoicing Processes
• Act as the functional reference point for EDI/Peppol usage across Accounts Payable and Accounts Receivable processes.
• Translate business needs and regulatory requirements into clear functional specifications for integration and invoicing flows.
• Define and maintain functional mappings aligned with Peppol BIS, EN 16931, and country-specific e-Invoicing rules.
• Support onboarding to the Peppol network, including Access Points (AP), SMP interactions, and directory management.
• Ensure end-to-end business process visibility, from invoice creation to delivery, validation, and acknowledgment.
• Regulatory & Compliance Enablement
• Ensure all business documents (Invoices, Purchase Orders) compliance with Peppol Business Interoperability Specifications (BIS, EN 16931) standards, syntax rules, and country-specific e-Invoicing mandates.
• Guide the organization through regional mandates, such as the KSeF in Poland or other European e-Invoicing requirements.
• Contribute to audit readiness, certifications, and regulatory reporting, ensuring traceability and process transparency.
• Support certification activities and regulatory audits involving Peppol or local e-Invoicing frameworks.
• Functional Validation & Issue Resolution
• Validate business scenarios and invoice life cycles across systems and partners.
• Support functional testing, end-to-end scenarios acceptance activities, and business sign-off for new e-Invoicing integrations or regulatory changes.
• Lead functional root-cause analysis for e-invoicing issues, coordinating with IT and vendors where required.
• Stakeholder Coordination & Documentation
• Act as a single functional point of contact on e-invoicing/Peppol projects, between Finance (AP/AR) Legal, IT, vendors, and external partners.
• Facilitate workshops to define business rules, acceptance criteria, and operational scenarios.
• Produce and maintain functional documentation: business specifications, process flows, onboarding guides, and operational procedures.
• Communicate clearly with both technical and non-technical stakeholders in a multicultural, international environment.

Qualifications ABOUT YOUR SKILLS

• Minimum 6 years of experience as a Functional Analyst, Business Analyst, or similar role in e-Invoicing, EDI, or financial process transformation.
• Strong understanding of invoice-to-cash and procure-to-pay processes.
• Proven experience working with e-Invoicing frameworks, or EDI-based exchanges.
• Experience on Peppol networks would be highly appreciated.
• Solid knowledge of European e-Invoicing regulations and public procurement
• Experience working with ERP systems (SAP, Oracle, or equivalent) from a functional perspective.
• Strong analytical skills with the ability to assess impacts across business processes and systems.
• Excellent stakeholder management, communication, and facilitation skills.
• Experience working in Agile or structured delivery environments (Scrum, SDLC, ITIL).
• Ability to manage multiple initiatives and regulatory deadlines in parallel.
• University degree in Business, Information Systems, Finance, or a related field.
• Fluent in English.

What We Offer We’re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We’re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.

🏡 Flex Week: Work from home up to 2 days/week (depending on your team’s needs)

⏰ Flex Day: Make your workday suit your life and plans.

🌎 Flex Location: Take up to 30 days a year to work from any location in the world.

🌿 Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health – a personalized platform that supports a range of wellbeing needs.

🚀 Professional Development : Level up your skills with our training platforms, including LinkedIn Learning!

🙌🏽 Competitive Benefits : Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.