Senior General Manager

Please find the JD.

Role - Deputy General Manager- Sales MICE

Location- Bangalore

Responsibilties:-

1. Achieve budgeted sales and revenue targets

2. Developing and sustaining solid relationships with key customers

3. Build pipeline of new customers and maintain Key account relationships to build repeat businesses

4. Deliver Thomas Cooks Best in class services to clients

5. Align customer requirements to our delivery systems and handover meetings with Operations

6. Build brand value by demonstrating professional practices

7. Ensure client collections are as per the agreed terms and conditions, cash flow management

8. Signing of MOU’s / GFO’s / SLA’s for all projects

9. People Managers to periodically review the performance of the sales team

10. People Managers to establish and govern the sales organizations performance management system, which includes allocation of responsibilities, roles, setting right expectations of the team and drive complete accountability with results

11. People Manager to responsibly lead and handle change management 12. Understand the industry best practices and consider implementing them as per business requirement

12. Responsible to build strong relationships with key influencers and decision makers across all corporate clients

13. Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives

14. Acting as the main point of contact between key clients and internal teams

15. Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions

16. Updating sales funnel and participates in regular sales reviews in conjunction with the senior key account management

17. Regular updating of the information / data on the business system for MIS and follow laid down processes under the sales function of MICE Business

18. Submission & collection of important documents (such as GST certificates) to clients / file closing team for better control

19. Focus on innovation and new techniques to penetrate the market

20. Profit optimization to meet the budget

21. Retention of existing accounts

22. Maximize profitability through focus on Cash Flow Management and timely payment collections as per agreement

23. Ensure conversion of leads through various channels

24. Compliance and adherence to operating procedures defined in MICE operations

25. Adherence to operational procedures and compliance requirements as defined by company