Senior Global Payroll Specialist

Who you are

• 8-12 years of high-volume, multi-region payroll experience. You must have a proven track record of owning all aspects of processing across different global jurisdictions
• Expert-level proficiency in ADP is required
• Previous experience with Hibob HRIS, Oyster Payroll and Activpayroll is highly valued
• Attention to Detail: You are the final line of defense. You have a natural ability to spot discrepancies in large datasets before they become issues
• Effective Communication: You can translate complex payroll or tax concepts into clear, actionable information for stakeholders and employees alike
• Collaborative Mindset: You excel at building bridges between departments and working cross-functionally to solve complex global problems
• Always looking for an opportunity to learn, grow and give/receive feedback
• Collaborative and coachable
• Located in ET or CT highly preferred given the global nature of this role
• Highly motivated and self-driven
• Experience working in an AI-forward environment, with demonstrated ability to use AI tools and technologies as a core part of day-to-day work, problem-solving, and continuous learning
• You don't mind minimal travel
• You value a fun, positive, collaborative culture!

What the job involves

• We are seeking a highly motivated Sr Global Payroll Specialist to join our finance team!
• In this role, you get to lead our global payroll operations and serve as our internal subject matter expert for payroll-related tax compliance
• You will own the end-to-end payroll lifecycle across the US and Rest of World (ROW) regions, ensuring our employees are paid accurately while maintaining our standing with tax authorities worldwide
• What makes you an ideal fit for this role is identifying as a "system-polyglot" who is comfortable navigating multiple platforms, possesses an uncompromising eye for detail, and can build strong partnerships across Finance, Legal, and People Ops
• Contentstack is an AI-forward company, and we expect all candidates to bring practical experience using AI tools and technologies as a core part of how they work, learn, and drive impact
• If you’re looking for an opportunity to join an innovative, fun, and fast-paced team where your contributions will have a meaningful impact, we’d love to hear from you!
• Global Payroll Operations
• End-to-End Execution: Own and execute full-cycle payroll processing for US (multi-state) and international entities, ensuring 100% accuracy and timeliness
• Multi-System Management: Seamlessly manage data and workflows across a diverse tech stack, including ADP and international platforms such as Oyster and Activpayroll
• Cross-Functional Partnership: Collaborate with People Ops, Benefits, and Accounting to ensure all payroll inputs (equity, bonuses, fringe benefits) are captured and reconciled
• 2. Payroll Tax & Registration Ownership
• Note: This responsibility is strictly limited to employer/employee payroll taxes and does not include corporate or income tax
• Tax Integrity: Direct ownership of all payroll-related tax withholdings, employer burdens, and statutory contributions across all global regions
• Filing Oversight: Ensure our payroll providers (ADP, etc.) executes all monthly, quarterly, and annual tax filings accurately and on time
• Registration Management: Proactively manage payroll tax account registrations in all active jurisdictions. Lead the setup of new tax IDs as we expand into new states or countries
• Notice Resolution: Serve as the primary point of contact for resolving payroll tax notices or inquiries from local, state, or national agencies (e.g., IRS, HMRC)
• 3. Audit & Process Improvement
• Compliance Lead: Manage internal and external payroll audits, ensuring all documentation is organized and compliant with local labor laws
• Scalability: Continuously evaluate current processes to eliminate manual workarounds and improve the efficiency of our global payroll engine