Senior Graphic Designer

Who you are

• We’re looking for a senior-level designer to specialize in breaking down complex technical concepts into clear, easy-to-understand graphics and diagrams
• You should be comfortable independently reading, interpreting, and asking questions related to technical documentation – as well as exploring visual solutions, explaining your design decisions, and incorporating feedback throughout the design process
• It’s ideal for someone who excels at transforming highly complex topics into clean, easy-to-read graphics and possesses a sharp eye for alignment, visual balance, and meticulous detail
• If you find the process of untangling a big knot of string, finishing 1000+ piece puzzles, or bringing order to chaos deeply satisfying, you will thrive here
• You have 5+ years of experience creating technical graphics, diagrams, or visual documentation
• You can take complex technical concepts and turn them into clear, intuitive visuals
• You have a sharp eye for detail and care deeply about accuracy, consistency, and craftsmanship
• You have strong visual problem-solving skills and know how to balance technical accuracy with clarity
• You prioritize structural logic and clarity over decorative styling, and your portfolio demonstrates an ability to visually simplify and clarify complex concepts
• You're highly proficient in Adobe Illustrator
• You're experienced creating flowcharts, process diagrams, system diagrams, and other technical illustrations
• You're comfortable interpreting technical documentation and conducting research to deepen your understanding of technical concepts
• You're confident presenting your design decisions, collaborating with cross-functional partners, and incorporating feedback throughout the design process
• You're curious about AI and interested in using it to find new diagramming possibilities and speed up your day-to-day workflow
• You're a proactive, organized self-starter who can manage multiple projects, navigate ambiguity, and drive work forward independently
• You possess the patience and spatial awareness required to organize large, complex data models into clean, unified structures without becoming frustrated with over repetitive formatting
• A related degree required
• Familiarity with data models or system architecture diagrams
• Experience with Salesforce, CRM platforms, or enterprise software products
• Background in technology, developer tools, or education industries
• Experience creating visuals for technical documentation, developer content, or product education
• An existing awareness of emerging AI technologies and its industry trends, with an interest in how they can enhance graphics and diagram production
• Experience with Lucidchart and Figma

What the job involves

• In this role, you’ll drive the design process from concept to final visual, balancing technical accuracy and creativity while staying aligned with brand guidelines
• This role is highly collaborative, partnering closely with technical writers and designers to create visuals that make technical content easier to understand
• This isn’t a role focused on brand campaigns, marketing visuals, or flashy design trends. It’s about creating educational assets that communicate information with absolute clarity and precision
• A significant part of this role involves data model design (we can teach you – not a prerequisite), which requires an immense amount of patience and a skill in spatial problem-solving. You’ll be taking dozens of disparate data points, format them meticulously, and organizing them into a unified, logical structure
• Break down complex ideas into clear, easy-to-understand graphics and diagrams
• Interpret technical documentation and collaborate with subject matter experts to create accurate and effective visuals
• Design icons, illustrations, flowcharts, system diagrams, data model diagrams, and other technical graphics
• Explore multiple design approaches to find the clearest and most effective way to communicate complex information
• Partner closely with technical writers, product managers, and designers throughout the design process
• Present design concepts, explain your thinking, and iterate based on stakeholder feedback
• Manage multiple projects and stakeholders while proactively communicating progress and timelines
• Ensure every deliverable meets brand, accessibility, and documentation standards while maintaining a high level of quality and consistency
• Continuously help refine visual assets, templates, and diagramming approaches to improve the overall documentation experience

Benefits

• Medical Care
• Life Insurance
• Retirement Savings
• Employee Assistance Programs
• With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year