Senior Groomer

Responsibilities

• Perform professional grooming services for dogs and cats, including bathing, drying, brushing, hair trimming, styling, nail clipping, ear cleaning and other basic grooming services.

• Assess each pet's coat condition, skin condition and grooming requirements before starting the grooming session.

• Handle pets safely and patiently, especially pets that are nervous, aggressive or difficult to handle.

• Recommend suitable grooming styles and services based on the pet's breed, coat condition and owner's requirements.

• Maintain cleanliness, hygiene and safety standards in the grooming area.

• Monitor pets during the grooming process and immediately report any unusual behaviour, injury or health concerns.

• Communicate professionally with customers regarding grooming services, pet condition and after-grooming care.

• Handle customer feedback or complaints related to grooming services in a professional manner.

• Assist with grooming appointments, daily workflow and coordination within the grooming team.

• Ensure proper care and handling of grooming tools, equipment and company property.

• Perform other duties related to pet grooming and daily operations as assigned by the management.

Requirements

• Minimum 2–3 years of relevant experience in pet grooming.

• Good knowledge and practical skills in dog and/or cat grooming.

• Able to perform basic breed-specific grooming and styling.

• Comfortable handling different types of pets and different temperaments.

• Able to work independently with minimum supervision.

• Responsible, patient and attentive towards animal welfare.

• Good communication and customer service skills.

• Able to work in a fast-paced environment.

• Relevant grooming certificates or training will be an added advantage.

Benefits

• Commission
• Bonus
• EPF, Socso, EIS
• Annual Leave
• Career Advancement Opportunities
• Team Building