Senior Host/Receptionist

Senior Host / Receptionist - Canary Wharf, Big Easy Join one of London’s most established hospitality brands. Ready to take the lead on first impressions and grow your career in a fast-paced, high-energy restaurant?

Big Easy opened its first restaurant on King's Road and quickly became known for its Southern-inspired BBQ, fresh lobster, and vibrant live music atmosphere. Over the years, we have built a loyal following and expanded across London, while staying true to what makes us different: generous hospitality, bold flavours and a buzzing bar culture.

We are proud of our history and excited about our future.

We are now looking for a Senior Host / Receptionist to lead the front door experience at our Canary Wharf site and support the team in delivering outstanding guest service from the moment guests arrive.

Our People At Big Easy, hospitality is a team effort.

• We support each other.
• We communicate openly.
• We hold high standards.
• We celebrate success together.

Our restaurants are busy and energetic, but behind the atmosphere is structure, professionalism and pride in the details.

Many of our managers have progressed from within, and we are committed to developing our people.

If you enjoy being the face of the restaurant and thrive in a busy environment, you will feel at home here.

Who We Are Looking For

• Minimum 2-3 years’ experience in a host or reception role, ideally in a high-volume restaurant
• Confident, friendly and highly organised
• Strong communication skills and professional presence
• Comfortable managing bookings and guest flow during busy service
• Experience with reservation systems (OpenTable or similar preferred)
• A natural leader who can support and guide junior hosts

We are looking for someone who takes pride in creating a strong first impression and enjoys building guest relationships.

What You Will Do

• Welcome guests with warmth and professionalism
• Manage reservations and optimise table planning
• Coordinate guest flow to ensure smooth service
• Lead the reception team during busy shifts
• Handle guest queries and resolve issues confidently
• Work closely with management and the floor team
• Maintain high standards at the front of house at all times

This role is more than greeting guests. It is about setting the tone for the entire guest experience.

What You Will Gain

• Flexible scheduling to support work-life balance
• No late-night finishes
• Proper staff meals on duty
• Generous team discount across our venues
• Structured training and development
• Clear progression into management roles across our London sites
• Real opportunities to grow within a well-established brand

Work in a fast-paced, high-volume environment with strong earning potential and real career progression.

We invest in our people and promote from within wherever possible.

If you are ready to step up and build your career with a respected London brand, we would love to hear from you.

Apply now and start building your future with Big Easy. Right to work in the UK is required.