Senior Housekeeping Supervisor

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ESSENTIAL JOB FUNCTIONS:

• Supervise and coordinate daily activities of housekeeping staff, including room attendants, housepersons, lobby attendants, and laundry attendants.

• Inspect guest rooms, suites, corridors, and public areas to ensure cleanliness and compliance with hotel and brand standards.

• Assign daily work schedules and monitor productivity to ensure timely completion of assigned duties.

• Train, coach, and mentor housekeeping team members on cleaning procedures, safety standards, and guest service expectations.

• Monitor inventory levels of linens, amenities, and cleaning supplies and report shortages as needed.

• Respond promptly and professionally to guest requests, concerns, and special needs.

• Ensure compliance with all brand standards, OSHA, and hotel safety policies and procedures.

• Assist with onboarding and performance evaluations for housekeeping staff.

• Coordinate with Front Office and Maintenance departments regarding room status, repairs, and guest requests.

• Maintain accurate records of inspections, room status updates, lost and found items, and maintenance issues.

• Understand and continue to self-educate on the brand and management company systems, using them to the best ability to ensure comfort in the role and growth for the hotel, team and individual.

• Promote a positive, professional, and team-oriented work environment.

• Comply with attendance rules and be available to work on a regular basis.

• Perform any other job-related duties as assigned.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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