Senior HR Associate

Job Overview

We are seeking a Senior HR Associate to support Human Resources operations and personnel administration across an international, multicultural organization. The successful candidate will manage HR administrative transactions, provide timely support to staff and stakeholders, maintain accurate HR records, and ensure compliance with established HR policies, procedures, service standards, and approval requirements.

Depending on the assigned Operations Desk, the position will specialize in Onboarding & Cross-Boarding, Contract Administration/Time Management & Offboarding, or Benefits & Entitlements.

Key Responsibilities

• Process HR administration actions in accordance with established SOPs and the applicable HR transaction approval matrix.
• Provide accurate HR information and documentation to staff members.
• Respond to HR queries from staff and stakeholders via email and Microsoft Teams within agreed service levels.
• Process low-risk contract administration, benefits, and entitlement transactions within the assigned area of responsibility.
• Generate and maintain reports related to HR and contract administration.
• Coordinate required approvals with HR Officers, Resource Management Officers, Regional Directors, Chiefs of Mission, Heads of Office, HQ departments, and other stakeholders.
• Maintain accurate HR master data in the organization's ERP system, ensuring data integrity and audit readiness.
• Escalate complex or exceptional cases to the appropriate HR Officer or National HR Officer.
• Contribute to continuous process improvement, including SOP updates, guidance notes, and quality reviews.
• Coordinate with Payroll, HR, missions, and other stakeholders to minimize downstream impacts on salaries, benefits, and entitlements.
• Perform other HR-related duties as assigned.

Specialization Areas1. Operations Desk – Onboarding & Cross-Boarding

Responsibilities include:

• Process onboarding for external hires, inter-agency transfers, secondments, loans, interns, and consultants, as applicable.
• Support onboarding for Professional staff at P1–P2 and ungraded levels.
• Process cross-boarding activities, including within-grade and within-country transfers and approved memoranda for P1–P2 staff.
• Support Special Leave With Full Pay (SLWFP) transactions related to cross-boarding.
• Ensure onboarding and cross-boarding records are accurately reflected in ERP and payroll systems.
• Provide functional backup to other HR operations desks during peak workloads.

2. Operations Desk – Contract Administration, Time Management & Offboarding

Responsibilities include:

• Process contract extensions, contract conversions, and Special Leave Without Pay extensions.
• Support time management transactions and review leave balances affecting payroll.
• Process separation and terminal emolument actions for applicable P1–P2 staff categories.
• Coordinate separation transactions with Payroll.
• Prepare Certificates of Service and other separation-related documentation.
• Provide functional backup to other HR operations desks during peak workloads.

3. Operations Desk – Benefits & Entitlements

Responsibilities include:

• Support Health Insurance and Medical Service Plan (MSP) enrollment and cessation processing, where assigned.
• Coordinate with HR Specialists and Validators on complex or high-value entitlements.
• Ensure accurate and timely processing of staff allowances.
• Process monthly Advancement Within Grade (AWG) transactions for Professional staff worldwide.
• Maintain complete audit trails for entitlement decisions and supporting documentation.

Required QualificationsEducation

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field with at least 3 years of relevant professional experience;

Professional Experience

• Experience in Human Resources Management and personnel administration.
• Experience working with an ERP system.
• Experience in an international organization, government or non-government organization, or multicultural environment is an advantage.
• Experience with HR transaction processing, employee records, contracts, benefits, payroll coordination, or personnel administration is highly relevant.

Required Skills & Knowledge

• Advanced knowledge of Microsoft Office Suite.
• Strong attention to detail and ability to maintain accurate HR records.
• Strong organizational and time-management skills.
• Ability to handle confidential HR information professionally.
• Strong written and verbal communication skills.
• Ability to manage multiple transactions and meet established service-level deadlines.
• Knowledge of SAP is highly desirable.
• Knowledge of IOM/UN HR policies, procedures, and rules is an asset.
• Ability to work effectively in a multicultural and international environment.

Pay: Php35,000.00 - Php40,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Health insurance
• Opportunities for promotion
• Promotion to permanent employee

Application Question(s):

• Experience in Human Resources Management and personnel administration.
• Experience working with an ERP system.
• Experience with HR transaction processing, employee records, contracts, benefits, payroll coordination, or personnel administration is highly relevant.
• What is you Asking Salary?
• Availability to join?
• Provide your VIBER for fast communication.

Education:

• Bachelor's (Required)

Experience:

• relevant professional: 3 years (Required)

Willingness to travel:

• 100% (Required)

Work Location: In person