Senior HR Executive

About the role

Join Din Tai Fung Malaysia as a hands-on Senior HR Executive supporting our fast-paced, multi-outlet restaurant operations. You will work closely with Management, Operations and frontline teams to ensure smooth HR operations and effective employee management.

Key Responsibilities

1. HR Operations & Payroll

• Manage daily HR operations including attendance, leave, payroll, benefits and employee records.
• Coordinate monthly payroll, including salary, allowances, deductions, attendance and leave calculations.
• Ensure payroll is accurate, timely and properly supported by relevant documentation.
• Assist in foreign worker management and payroll.

2. Employee Relations

• Handle employee enquiries, grievances, complaints and workplace issues.
• Manage disciplinary matters, including investigations, show cause letters, warning letters and other HR documentation.
• Work closely with Outlet Managers and Operations teams to resolve employee and manpower issues.

3. Training & Development

• Coordinate employee training programmes based on operational and development needs.
• Liaise with trainers and departments to arrange training schedules.
• Maintain accurate training records, attendance and training history for all employees.
• Monitor training completion and prepare training reports for management.
• Support employee development and performance improvement initiatives.

4. HR Compliance & Administration

• Ensure compliance with Malaysian employment laws, statutory requirements and Company policies.
• Maintain accurate and confidential employee records and HR documentation.
• Assist in updating HR policies, SOPs, Employee Handbook and HR forms.
• Support HR projects and process improvement initiatives.

Requirements

• Degree in Human Resources, Business Administration or related field.

• 4–6 years of relevant HR experience, preferably in F&B, hospitality, retail or multi-outlet operations.

• Hands-on experience in payroll, employee relations and HR operations.

• Good knowledge of Malaysian employment laws and HR practices.

• Strong communication, interpersonal and problem-solving skills.

• Hands-on, independent, organised and able to work in a fast-paced environment.

• Comfortable working with management and frontline employees.

• Mandarin is an added advantage.