Senior Human Resource Executive

We have a opening in our Group Company Heritage Madurai which is in Kochadai - Madurai

About the Role

We are looking for a hands-on, high-energy Senior HR Generalist with deep operational expertise in the hospitality sector. You will lead the complete employee lifecycle for our property, with a specialized focus on high-volume hotel hiring, end-to-end payroll processing, and strict adherence to labor laws and statutory compliances.

Key Responsibilities

• Hospitality Recruitment & Talent Acquisition:
  Drive end-to-end hiring for all departments (Front Office, F&B Service, Food Production, Housekeeping, Maintenance, and Finance).

• Source talent specifically for hotel operations through job portals (Naukri, LinkedIn), employee referrals, hospitality institutes, and walk-in drives.

• Ensure rapid turnaround times for filling operational vacancies to maintain seamless hotel staffing levels.

• Payroll & Compensation Management:

• Manage end-to-end monthly payroll processing for full-time, part-time, and contract hotel staff.

• Handle complex attendance tracking, shift allowances, service charge calculations, incentive disbursements, and overtime computations.

• Resolve employee queries regarding salary, deductions, and tax declarations efficiently.

• Statutory Compliance & Labor Law Management:

• Ensure 100% compliance with local and national labor regulations applicable to the hospitality industry (e.g., PF, ESI, Gratuity, Bonus Act, Professional Tax, and Minimum Wages).

• Maintain statutory registers, manage periodic audits, and liaise with government labor authorities.

• Employee Relations & Generalist Operations:

• Act as the primary point of contact for employee grievances, disciplinary actions, and conflict resolution across shifts.

• Drive engagement initiatives, reward and recognition programs, and employee wellness activities tailored to hospitality staff.

• Manage onboarding, induction, exit formalities, and full & final (F&F) settlements.

Desired Candidate Profile

• Experience: 5 to 8 years of core HR Generalist experience, with at least 3+ years specifically working within a hotel, resort, or hospitality environment.

• Education: MBA/PGDM in Human Resources or Industrial Relations.

• Key Skills:

• Proven track record of high-volume hotel hiring across operational roles.

• Deep technical knowledge of payroll processing and HRMS software.

• Thorough, up-to-date knowledge of Indian labor laws and statutory compliances.

• Attributes: High emotional intelligence, strong stakeholder management, resilience, and the flexibility to support a 24/7 hospitality environment when required.