Senior IAM Engineer

Role: Senior IAM Engineer

Exp: 6+ years (Relevant exp)

Location: Chennai, Bangalore & Pune ( Hybrid)

Employment Type: Full-Time

Notice Period: Immediate - 15 days

Key Responsibilities

• Act as a senior technical escalation point for Active Directory, Microsoft Entra ID, Hybrid Identity, MFA, SSO, Conditional Access, Federation, Directory Synchronization, and Privileged Access Management environments.
• Support onboarding and transition of new client environments through technical discovery, assessment, operational readiness validation, and knowledge transfer activities.
• Perform health assessments and identify operational, security, and supportability risks before service acceptance.
• Lead troubleshooting and resolution of complex identity, authentication, access management, and synchronization issues.
• Conduct root cause analysis and implement permanent corrective actions for recurring incidents and platform issues.
• Design and implement identity security controls aligned with Zero Trust and least-privilege principles.
• Develop and maintain automation, health-check frameworks, reporting solutions, and operational tooling using PowerShell.
• Create and maintain technical documentation, runbooks, onboarding guides, support procedures, and knowledge articles.
• Collaborate with security, infrastructure, architecture, application, and service delivery teams to improve service reliability and security posture.
• Mentor junior engineers and contribute to service improvement, standardization, and knowledge-sharing initiatives.

Required Skills & Experience

• 6+ years of enterprise experience in Active Directory, Microsoft Entra ID, Hybrid Identity, or Identity & Access Management engineering.

• Strong technical expertise in:

• Active Directory Domain Services (AD DS)

• Microsoft Entra ID

• Hybrid Identity

• Conditional Access

• MFA and Single Sign-On (SSO)

• DNS, Replication, and Trusts

• Identity Governance

• Privileged Identity Management (PIM)

• Directory Synchronization

• Enterprise Applications and Authentication Technologies

• Strong PowerShell scripting and automation experience.

• Experience with ServiceNow, Jira, or similar ITSM platforms.

• Experience supporting enterprise change management, production governance, and operational support processes.

• Excellent analytical, troubleshooting, documentation, and stakeholder communication skills.

Preferred Qualifications

• Microsoft Identity, Security, Azure, or related certifications.
• ITIL Foundation certification.
• Experience in managed services environments.
• Experience with client onboarding, service transitions, and operational stabilization.
• Knowledge of Zero Trust and modern identity security practices.