Senior Import Forwarder

Job Req Number: 130881

Time Type: Full Time

Move forward as Senior Import Forwarder at DSV in Rotterdam Take the lead. Drive the team forward. As an experienced ocean freight forwarder, you know exactly how the operation works. At DSV, you have the freedom to set the course, manage processes, and bring your colleagues along as you drive change. Take ownership, deliver results. Where? Right here at DSV!

You get it done Our Import team handles an average of around 100 shipments per person per month. A fast pace? Absolutely. But with your experience in ocean freight, that is exactly the kind of challenge that keeps you motivated! You know the business inside out, effortlessly maintain oversight, and know how to balance customer expectations, carriers, and deadlines. You manage import shipments from A to Z, anticipate potential issues, resolve bottlenecks quickly, and ensure every file is accurate down to the last detail, including the financial settlement. The result? Efficient processes, satisfied customers, and shipments reaching their destination smoothly]: You’re on it.

How you do this? We trust you to organize your work in the way that works best for you. Naturally, you bring knowledge of Incoterms, strong relationship management skills, and a genuine enthusiasm for hands-on operational work. You manage customer files from A to Z and take the lead throughout the process. You achieve this by:

• translating customer requests into bookings and coordinating ocean freight import shipments, including the administrative and financial settlement of files in CargoWise;
• checking transport documentation for accuracy and completeness, ensuring compliance with applicable Incoterms and customer-specific agreements;
• coordinating and instructing the customs team on the preparation of T1 documents and the handling of customs clearances;
• proactively identifying and following up on deviations throughout the transport process, keeping customers informed of shipment progress, and resolving claims and operational issues.

Your team stands out within DSV by its strong collaboration and diversity of cultures and backgrounds. You will work alongside approximately 20 direct colleagues in a professional team where sharing knowledge, open communication, and supporting one another are central to the way we work. Communication lines are short, and there is plenty of room to exchange ideas and work together to find the best solutions.

We are looking for a true team player who actively seeks collaboration, takes initiative, and enjoys contributing to shared results. Together, we create a working environment where everyone can make the most of their strengths, contribute their expertise, and continue to develop professionally.

We are DSV, we grow DSV is a global provider of transport and logistics services. With offices in more than 90 countries and a growing network of partners, there is no place in the world we cannot reach via transport by air, sea, rail, courier or road or where we can offer storage in warehouses.

At DSV, we ship just about everything you can imagine. No two days are the same! Looking for variety and a dynamic working environment? Then you’ll fit right in with our team, says Frank Verlaan, Import Manager. In the Netherlands, we operate from over 40 branches, with more than 5,000 colleagues. Together we rise to the challenge of a rapidly changing environment. We make quick decisions at every level and combine ambition and teamwork. This is how we move forward and make a difference together.

You bring

• several years of relevant experience in ocean freight, preferably in freight forwarding, with a solid understanding of operational import and/or export processes;
• knowledge of FCL and LCL shipments, including the associated documentation, transport flows, and operational procedures;
• a proactive, results-driven approach. You take ownership, identify potential issues in a timely manner, and independently take action to ensure shipments run smoothly;
• strong organizational skills, with the ability to manage multiple files simultaneously, set the right priorities, and keep track of deadlines and commitments;
• a meticulous approach, with a keen eye for detail when checking transport documentation, invoicing, and the financial settlement of files.

It all counts for this vacancy of senior import forwarder in Rotterdam. Furthermore, it is of course important that you feel at home with us. That will certainly be possible if you like to keep going, have guts and want to grow with DSV.

You get Working at DSV means working at one of the top players in the logistics market. DSV is entrepreneurial and competitive, which is why we always want to grow as an organization. That is why we are looking for people who want to grow with us. Besides a challenging job in an international environment we also offer:

• enjoy 28 vacation days (based on a full-time position) to spend time with friends and family. We also offer a hybrid working environment, allowing you to work both from home and at the office. Flexibility is a top priority for us.
• a competitive salary tailored to the knowledge and experience you bring to the table, complemented by 8% holiday allowance and a 5% bonus in November.
• opportunities for personal development through our DSV Academy and external training courses in logistics and other relevant fields.
• additional benefits, such as our bicycle scheme and the FiscFree programme, which offers tax-efficient savings on purchases at retailers, gyms, and other initiatives.
• and last but not least, plenty of fun break-time activities, such as table tennis, darts, or simply relaxing in our comfortable lounges.

Move forward Send your resume with motivation or leave your details and we will contact you. Any questions about this vacancy? Our corporate recruiter Cindy Visser answers all your questions via +31 (0)6 82297557 or [email protected]

We will only contact you via our official company email addresses (e.g., @dsv.com or @nl.dsv.com) and never reach out to candidates through personal email providers such as Gmail or Hotmail.

DSV – Global transport and logistics What moves you? At DSV, we move more than goods. We move careers, ambitions and opportunities. With close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keeping supply chains flowing and societies running.

Here, you are trusted to take ownership, act on your ideas and make decisions that create real impact. It is a place where people, careers and ideas keep moving forward. We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team.

Start here. Go anywhere This is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it.

If you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be.

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