Senior Information Technology Technician

Sr. Lab Technician

Location: Burlingame, CA (Onsite – 5 Days/Week)

Full Time

Role Overview

We are seeking an experienced Sr. Lab Technician to support hardware and systems engineering activities in a fast-paced R&D environment. The role involves prototype device setup, lab infrastructure management, device farm operations, hardware/firmware validation, and troubleshooting.

The ideal candidate will have hands-on experience with prototype hardware, embedded systems, device provisioning, and lab-based testing.

Key Responsibilities

• Set up, configure, and maintain prototype hardware devices and test systems.
• Perform device provisioning, firmware flashing, and configuration updates.
• Maintain lab infrastructure, including racks, devices, cables, and power/network connectivity.
• Manage and monitor device farms supporting automated testing workflows.
• Ensure devices and infrastructure remain operational and ready for CI testing.
• Execute hardware, firmware, functional, regression, performance, and reliability tests.
• Troubleshoot device failures, connectivity issues, and test anomalies.
• Capture logs, investigate failures, perform root-cause analysis, and escalate defects.
• Support prototype bring-up, debugging sessions, and hardware validation cycles.
• Maintain lab inventory, equipment calibration, safety, and documentation.
• Collaborate with Hardware, Firmware, Systems Engineering, and Infrastructure teams.
• Coordinate with third-party vendors for hardware equipment and accessories.

Required Qualifications

• years of experience in lab infrastructure, hardware validation, or test lab environments.
• Hands-on experience with consumer electronics, embedded systems, or prototype devices.
• Strong knowledge of device setup, configuration, provisioning, and hardware troubleshooting.
• Familiarity with Linux and command-line operations.
• Ability to analyze logs, document test results, and track issues systematically.
• Experience following structured test procedures in an engineering environment.
• Strong troubleshooting, communication, and cross-functional collaboration skills.

Preferred Qualifications

• Experience with device automation environments or CI/CD test infrastructure such as Jenkins.
• Basic scripting knowledge in Python or Shell.
• Exposure to Android/iOS debugging tools such as ADB and Logcat.
• Familiarity with networking, device provisioning, and lab-scale hardware setups.
• Experience with AR/VR, wearable devices, or consumer hardware R&D environments.

Education

Associate’s or Bachelor’s degree in:

• Electrical/Electronics Engineering
• Computer Engineering
• Computer Science

Work Environment

• Onsite, 5 days per week.
• Fast-paced hardware R&D environment with rapid development and testing cycles.
• Flexibility to support debugging activities and time-sensitive validation schedules.