Senior Infrastructure Engineer

Job Summary

Purpose: Designs implements maintains and supports infrastructure services in accordance with business and functional requirements using appropriate SITA standards policies and processes across multiple projects.

Key Responsibilities

• Implements builds and supports infrastructure systems and platforms in accordance with agreed standards meeting the agreed technical and functional business requirements and specifications.
• Ensures the integration of the requirements matches that of interacting systems applications and services both inside and outside of SITA in the wider airline community.
• Participates in full lifecycle of multiple small to medium projects ensuring the solution(s) developed are able to sustain the projects functional and business requirements.
• Ensures all risks and issues that affect the project are raised following set processes and are actioned appropriately.
• Escalates risks and issues that pose a significant impact to deliverables.
• Ensures all risks and issues that affect the project are raised following set processes and are actioned appropriately. Escalates risks and issues that pose a significant impact to deliverables.

Experience

Experience - At least 5 years experience in implementation or support of infrastructure platforms application deployments implementing systems and modules with experience in multiple full lifecycle implementations.

Education & Qualifications

• Masters degree or equivalent preferably in Computer Science Engineering Mathematics or similar.
• Where applicable a recognised professional certification is desirable.

Knowledge & Skills

• Business Process Improvement
• Capacity Planning & Management
• Cloud Computing
• Commercial Acumen
• Conceptual Thinking
• Configuration Management
• Conflict Resolution
• Contracts Management & Administration
• IT Governance
• IT Industry: Trends & Directions
• IT Service Management (ITSM)
• ITIL (Information Technology Infrastructure Library)
• Information Security Management
• Innovation
• Managing Change
• Managing Risk
• Requirements Analysis
• Standards Procedures & Policies
• System and Technology Integration
• Systems Thinking
• Technical Excellence
• Technical Troubleshooting
• Technical Writing/Documentation

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