Senior Inside Sales Representative

The Granite Group is hiring Senior Inside Sales Representatives for existing and future Eastern Massachusetts branches. If you have experience in plumbing, HVAC, PVF, hydronics, or a related trade and enjoy helping customers find the right solutions, this is a great opportunity to grow with New England’s fastest-growing plumbing, hydronics, HVAC, and PVF wholesale distributor.

In these customer-facing roles, you will support contractors, plumbers, HVAC professionals, builders, and other trade customers. You will help process orders, answer product questions, recommend solutions, and contribute to a positive branch experience every day.

Helpful Product Knowledge

Experience with any of the following products or categories is helpful, but not required for every candidate:

• Midea HVAC Products

• Mitsubishi HVAC Products

• Allied Air/Ducane HVAC Products

• Weil-McLain Boilers

• Kohler & Sterling Plumbing Products

• NTI Boilers

• State Water Heaters

• NIBCO Commercial & Industrial Valves

• Rinnai Boilers & Water Heaters

• Anvil Gruvlok

• Viessmann Boilers

• Uponor

• IBC Boilers

• Viega

Experience We’re Looking For

Candidates with experience in any of the following areas are encouraged to apply:

• HVAC

• Plumbing

• Pipe, valves, and fittings for residential or commercial applications

• Hydronic Heating

• Oil & Propane Supplies

• Well & Water Systems

Qualifications

• Strong customer service, communication, and problem-solving skills.

• Sales-minded approach with a focus on helping customers succeed.

• Experience in plumbing, HVAC, PVF, hydronics, wholesale distribution, construction supply, or related field preferred.

• Ability to learn and communicate technical product information.

• Strong organizational skills and attention to detail.

• Team-oriented attitude and commitment to excellence.

• Bilingual English/Spanish skills are a plus.

Benefits and Perks

• Competitive pay and comprehensive benefits.

• Career growth opportunities with a fast-growing New England distributor.

• Supportive team environment where customer service and product knowledge are valued.

• Access to respected industry brands and ongoing learning opportunities.

• A company culture built on teamwork, accountability, and strong customer relationships.

Job Type: Full-time | Schedule: Monday–Friday, branch business hours | Pay: Competitive pay based on experience

About the Roles

These positions are ideal for someone who enjoys a fast-paced branch environment, takes pride in providing excellent customer service, and can build strong relationships with trade professionals. Successful candidates are dependable, detail-oriented, sales-minded, and eager to keep learning about the products our customers rely on.

What You’ll Do

• Assist customers face to face and by phone with orders, pricing, availability, and product questions.

• Recommend plumbing, HVAC, PVF, hydronic, and related products based on customer needs.

• Enter and process customer orders accurately and efficiently.

• Build relationships with contractors, plumbers, HVAC technicians, builders, and other trade professionals.

• Support branch sales goals by identifying customer needs and suggesting value-added products or services.

• Work with branch teammates to maintain a smooth, organized, and customer-friendly operation.