K
Kasikorn Soft Co., Ltd.
Senior IT Application Support - KSoft (ZS3AS)
3 months ago
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Important information
Contract type:
Permanent
Work mode:
Onsite
Published on:
7 August 2026
What they need
- Provide assistance related to the installation, operation, and maintenance of specific computer software application programs as per the work instruction by company with very minimum supervision
- Coordinate and escalate the issues that are not in company work instruction to application team or direct supervisor
- Collaborate with the development team to resolve complex and/or critical issues and implement fixes.
- Maintain detailed records of customer interactions, issues, and resolutions.
Job Qualification
- Provide assistance related to the installation, operation, and maintenance of specific computer software application programs as per the work instruction by company with very minimum supervision
- Coordinate and escalate the issues that are not in company work instruction to application team or direct supervisor
- Collaborate with the development team to resolve complex and/or critical issues and implement fixes.
- Maintain detailed records of customer interactions, issues, and resolutions.
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