Senior IT Assistant

Roles and Responsibilities :

• Manage IT infrastructure for optimal performance and minimize downtime.
• Troubleshoot hardware and software issues, identify root causes, and implement solutions.
• Develop strategies to reduce downtime through proactive maintenance and monitoring.
• Collaborate with cross-functional teams to resolve complex technical issues.
• Purchase and maintain necessary IT assets.
• Ensure smooth operation of IT systems and services.

Job Requirements :

• Strong knowledge of hardware networking, network engineering, and troubleshooting is required.
• Proven experience in managing IT infrastructure and reducing downtime is essential.
• Ability to work collaboratively with cross-functional teams.
• Excellent problem-solving skills and attention to detail are necessary.
• Experience in team handling and IT operations management is beneficial.
• Familiarity with software and its applications is expected.