Senior IT Engineer

We are looking for an experienced Senior IT Engineer to join our Information Technology team in Kuala Lumpur. The role will support day-to-day IT operations, infrastructure, cybersecurity, ISO 27001 compliance and IT projects across multiple offices and subsidiaries.

Key Responsibilities

✔ Provide Level 1 & 2 IT support covering hardware, software, network and Microsoft 365 issues
✔Manage servers, virtual machines, NAS, firewalls, network equipment, Wi-Fi and VPN connectivity
✔Administer Microsoft 365, user accounts, access management and IT licenses
✔Monitor cybersecurity alerts and support incident response, vulnerability management and security controls
✔Manage backups, system maintenance, patching and disaster recovery checks
✔Support ISO 27001:2022 compliance, including ISMS documentation, risk assessments, audits and corrective actions
✔Coordinate with IT vendors and maintain IT asset and system documentation
✔Support IT infrastructure upgrades, migrations, security implementations and other improvement projects

Requirements

• Minimum 4 years of experience in IT support, systems administration or infrastructure
• Experience supporting multi-site or multi-office environments is an advantage
• Good working knowledge of Microsoft 365, Entra ID/Active Directory and Exchange Online
• Experience with servers, virtualization, NAS and backup systems
• Good understanding of networking, including VPN, DNS, firewalls and basic network troubleshooting
• Familiarity with endpoint security, MFA, patch management and EDR/antivirus solutions
• Knowledge of ISO 27001:2022 or information security compliance is an advantage
• Experience with IT ticketing and asset management systems
• Strong troubleshooting, communication and problem-solving skills
• Able to manage multiple priorities and work independently
• Willing to travel to regional offices or subsidiary sites when required
• Location: Kuala Lumpur
• Department: Information Technology
• Reports to: Regional IT Manager

Pay: From RM4,000.00 per month

Work Location: In person