Senior IT Manager - Taiwan

If you’ve worn a pair of glasses, we’ve already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and the GrandVision network), and leading e-commerce platforms.

The VisilabGroup, part of the globally operating company EssilorLuxottica, is the No. 1 optician in Switzerland with the brands Visilab, Kochoptik, McOptic, and Linsenmax, and 170 stores .

Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

Discover more by following us on LinkedIn!

Your #FutureInSight with EssilorLuxottica Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what’s possible!

Job Summary We are seeking a dynamic and strategic Overall IT leader to lead TW IT organization while acting as a trusted advisor to business units. This role will be responsible for managing enterprise applications and IT infrastructure, ensuring their alignment with business needs, and driving technology-enabled business outcomes. The ideal candidate will possess strong technical expertise, business acumen, and exceptional stakeholder management skills.

Key Responsibilities

• Enterprise Applications Management
• Oversee the implementation, maintenance, and optimization of enterprise applications (e.g., ERP, CRM, HRIS).
• Collaborate with business units to understand their needs and ensure applications support business processes.
• Manage application upgrades, integrations, and performance to ensure seamless functionality.
• Act as the primary point of contact for business units regarding application-related issues and enhancements.
• IT Infrastructure Management
• Lead the design, implementation, and maintenance of IT infrastructure, including networks, servers, storage, and cloud services.
• Ensure high availability, performance, and security of infrastructure systems.
• Develop and implement disaster recovery and business continuity plans.
• Manage infrastructure budgets, vendor relationships, and procurement processes.
• Business Partnering
• Act as a strategic IT partner to business units, understanding their goals and challenges.
• Translate business requirements into IT solutions that drive efficiency and innovation.
• Facilitate cross-functional collaboration to ensure IT initiatives align with business priorities.
• Provide regular updates to business stakeholders on IT projects, performance, and value delivery.
• Cybersecurity & Compliance
• Implement and enforce cybersecurity policies to protect enterprise applications and infrastructure.
• Conduct regular security assessments and vulnerability scans.
• Ensure compliance with industry standards and regulations (e.g., GDPR, ISO 27001).
• Respond to and resolve security incidents in a timely manner.
• Team Leadership & Development
• Manage and mentor a team of IT professionals, fostering a culture of collaboration and continuous improvement.
• Provide technical guidance and support to team members.
• Conduct performance evaluations and identify training needs for team development.
• Strategic Planning & Innovation
• Collaborate with senior leadership to develop and execute IT strategies that support business objectives.
• Identify opportunities for process improvements and technology innovations.
• Stay updated on emerging technologies and trends to drive digital transformation.

Qualifications Education & Experience

• Bachelor’s degree in Computer Science, Information Technology, or a related field. Master’s degree is a plus.
• Minimum of 10 years of experience in IT management, with at least 3 years in a senior management role.
• Proven experience managing enterprise applications, IT infrastructure, and business partnering in a complex environment.

Technical Skills

• Strong knowledge of enterprise applications (e.g., ERP, CRM etc..) and their integration.
• Expertise in IT infrastructure, including cloud platforms (e.g., AWS, Azure), virtualization, and networking.
• Experience with cybersecurity frameworks and compliance standards.
• Familiarity with emerging technologies such as automation, AI, and DevOps.

Soft Skills

• Excellent leadership, communication, and stakeholder management skills.
• Strong business acumen and ability to translate business needs into IT solutions.
• Proven ability to build and maintain strong relationships with business units and global IT stakeholders.
• Strong problem-solving and decision-making abilities.