Senior It Support Engineer/ IT Infrastructure _Immediate Joiner

Key Responsibilities:

• Manage and maintain IT infrastructure, networks, servers, and end-user systems.
• Configure and support LAN/WAN, Wi-Fi, VLANs, switches, routers, and firewall security.
• Administer Active Directory, Windows Servers, VPNs, antivirus policies, and access controls.
• Manage CCTV, NVR, NAS storage, data backup, and disaster recovery processes.
• Provide technical troubleshooting and desktop support for hardware, software, and business applications.
• Monitor network performance, system security, and ensure minimal downtime.
• Coordinate with vendors for IT procurement, maintenance, and support services.
• Maintain IT assets, user accounts, permissions, and system documentation.

Required Skills:

• Networking (LAN/WAN, TCP/IP, VLAN, Wireless Networks)
• Firewall & VPN Configuration
• Active Directory & Windows Server Administration
• CCTV, NVR & NAS Management
• Data Backup & Recovery
• IT Helpdesk & Technical Support
• MS Office, Outlook, Tally, Remote Support Tools

Preferred Profile:

• Strong problem-solving and troubleshooting skills.
• Experience managing IT operations in retail.
• Ability to handle IT infrastructure, security, and user support independently.