Senior Key Account Executive

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Sales

Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.

About The Role The Key Account Executive will lead point-of-contact efforts with key customers, driving category optimization and range expansion in alignment with Reckitt's TER Growth ambitions. Based in a designated region, the KAE will be responsible for managing and growing key accounts within their allocated geography, fostering strong relationships, and identifying opportunities to drive business growth.

Your responsibilities

Customer Relationship Management

• Ensure seamless alignment of demand and supply needs for customers, driving operational efficiency and satisfaction.
• Foster and maintain strong, workable partnerships with customers, executing tailored strategies to meet their unique business needs and align customer trading terms.
• Develop and nurture relationships with store operations teams to ensure effective execution and maximize business opportunities.
• Upon notification of new store openings, develop and execute strategic plans to capitalize on business growth opportunities, ensuring successful launches and long-term partnerships.

Sales Operations

• Execute and implement category strategies aligned with customer needs, driving business growth and customer satisfaction.
• Execute Events/NPD/EPD/BDI launch plans, ensuring successful implementation according to company guidelines.
• Continuously improve account management by identifying opportunities for efficiency, gaining value and volume share, and driving business outcomes.
• Manage the end-to-end order-to-cash cycle, including demand generation, purchase order issuance, order placement, facilitation of order execution, and support in payment recovery.

In-Store Execution

• Ensure effective store merchandising that meets JBP requirements, training and developing on-ground merchandising teams to achieve this goal.
• Deploy suitable merchandising resources at each store, ensuring optimal execution and brand representation.
• Lead on-ground executions and collaborate with vendors to ensure successful in-store BIC implementations.
• Keep close eye and report competitor activities, including new promotions, New Promos, TPRs, price increases/reductions, and other relevant market developments, providing insights to Trade Marketing for strategic decision-making

The experience we're looking for

• Minimum 2 years FMCG experience in Sales and Key Account Management
• Educated to minimum bachelors degree level ideally in a business related subject - from a recognized University

The skills for success

• Demonstrate strong leadership skills and business acumen, driving store level decision-making and a strong drive for outperformance via executional excellence.
• Negotiation & Influence: Plans and undertakes complex and contractual business negotiations with customers.
• Proactively collect and analyze data to identify growth opportunities, monitor competition, and track market trends.
• Foster strong business and customer relationships by managing stakeholder interests and continually enhancing connections.
• Proficient in MS Office, particularly Excel, to effectively analyze data and drive business insights.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.