Senior Logistics Executive

Job Summary
We are seeking a proactive and detail-oriented Senior Logistics Executive to oversee end-to-end logistics operations, including distribution, warehousing, inventory management, invoicing, and customer service. This role is responsible for ensuring efficient order fulfillment, inventory accuracy, timely deliveries, cost optimization, compliance with operational standards, and strong coordination with customers, business partners, and third-party logistics providers (3PLs).

Key Responsibilities

Logistics & Distribution

• Coordinate daily transportation, delivery schedules, and logistics operations to ensure timely customer deliveries.
• Manage shipping documentation, monitor shipment progress, and provide updates to stakeholders.
• Resolve delivery issues, including delays, shortages, damages, and service disruptions.
• Monitor logistics costs and 3PL performance, driving service and cost improvements.

Warehousing & Inventory Management

• Oversee daily warehouse operations, including receiving, storage, picking, packing, and dispatch activities.
• Maintain inventory accuracy through stock control, reconciliations, and system updates.
• Ensure proper stock rotation (FIFO/FEFO) and compliance with storage, food safety, and quality standards.
• Monitor warehouse performance and resolve inventory, operational, and customer-related issues.

Customer Service & Invoicing

• Prepare and process accurate, timely invoices based on confirmed orders and deliveries.
• Verify billing details and coordinate with Sales, Finance, Warehouse, and Delivery teams to ensure accuracy.
• Resolve invoicing discrepancies, billing issues, and customer queries promptly.
• Maintain accurate invoicing records and ensure compliance with company and regulatory requirements.

Stakeholder & Partner Management

• Manage relationships with customers, business partners, 3PL providers, and transport vendors.
• Ensure service quality, KPI achievement, and effective issue resolution.
• Collaborate cross-functionally with Sales, Supply Chain, Finance, Customer Service, and Operations teams.
• Drive continuous improvement initiatives to enhance operational efficiency and customer satisfaction.

Reporting & Administration

• Prepare monthly operational and performance reports.
• Maintain accurate logistics, inventory, and billing documentation.
• Support business reporting, administrative activities, and process compliance.
• Undertake ad hoc projects and additional responsibilities assigned by management.

Job Requirements

• Diploma/Degree in Logistics, Supply Chain Management, Business Administration, or related field.
• 3 to 5 years of experience in logistics, warehousing environment.
• Good strategic, analytical, leadership & communication skills.
• Self-motivated, resourceful, process & result driven.
• Well verse in English and local language.
• Excellent skills in Microsoft office applications.
• Able to work at Pathum Thani warehouse.