Senior Machine Learning Operations Engineer

Who you are

• Experience with MLOps system development, including experience of applying MLOps concepts such as feature store, model registry, model monitoring
• Experience with infrastructure as code such as terraform
• Understanding of the control and management of data products and machine learning algorithms
• Understanding of the importance of market compliance and core regulatory requirements
• A Bachelor’s degree in a STEM field, or equivalent commercial experience
• Experience with inference graphs or model workflows is a plus
• Experience leveraging MLOps systems to productionise non-machine learning models, for example, rules-based models, is a plus

What the job involves

• We're looking for a Senior MLOps Engineer to join our Algorithmic Underwriting team
• In this role, you’ll develop and extend our MLOps system, empowering our underwriting algorithm to improve effectively and efficiently
• We'll work together across the business to tackle exciting technical challenges that go far beyond traditional MLOps systems
• For instance, you’ll expand our MLOps system to manage the lifecycle of actuarial models and rules-based models alongside standard machine learning models
• You’ll also have the opportunity to propose, design, and execute initiatives independently, guiding a talented team to bring these ideas to life
• We’re a commercially focused, multi-disciplinary team that brings together deep expertise in specialty insurance and scalable algorithm product development
• Our squads focus on delivering high-impact features using a highly iterative, analytical approach
• And we invest time in research and development, both internally and with leading academic institutions, to continually push boundaries
• Work with colleagues to design, deliver and evolve Ki’s end-to-end MLOps system
• Work with colleagues to create and iterate governance processes around model lifecycle management
• Enable colleagues across Ki to deliver models more quickly and safely into production
• Manage overall cost and return on investment relating to the MLOps system, including build versus buy decisions and vendor selections
• Identify opportunities to improve and extend Ki’s MLOps system
• Advocate and uphold model management best practices
• Act as a knowledge hub on Ki’s MLOps system, educating the rest of the Ki team on its capabilities and driving adoption across the business
• Liaise with stakeholders to structure and evolve the roadmap for Ki’s MLOps system
• Coaching and developing early-career members of the team
• Drive improvements in the way we operate as a digital underwriting capability

The application process

• Initial recruiter screening call
• Interview with hiring manager
• Technical Interview (this may vary depending on the role)
• Values Interview

Benefits

• ⛱️ You'll get 27 days of holiday a year to start with—and if you’re craving a bit more downtime, you can top it up to 30 days by buying a few extra days off
• 🛐 Flexible Bank Holidays: Got a special cultural or religious day you want to celebrate? We've got your back with eight Cultural and Diversity days—you can use these instead of the usual UK bank holidays. It’s all about honouring what’s important to you
• 🏡 Flexible working: We’re all about flexibility! We’ve got a 50/50 hybrid approach—spend 2 to 3 days a week in our Leadenhall Building office in the heart of London, and work from home the rest of the time. It’s the best of both worlds!
• 🍼 For enhanced maternity leave, we offer up to 26 weeks of full pay. Shared parental and adoption leave is also available, ensuring you’re supported every step of the way as your family grows
• 💙 We’ve got your health covered with private medical insurance including pre-existing conditions, access to a virtual GP service and dental cover
• 🛡️ We’ve got you covered with income protection, giving you peace of mind if the unexpected ever happens
• 💰 Our non-contributory pension scheme means we invest in your future—no need for you to chip in!
• 🌿 Mental health: Our Employee Assistance Programme gives you access to a free, 24-hour confidential counselling service—there whenever you need a little extra support
• 📈 Through our ESOP, you’ll have the chance to invest in Fairfax, our parent company, and share in its growth
• ❣️ You can take up to 2 extra days off each year to volunteer with our amazing community partners—it’s a chance to give back and make a difference!
• 🎗️ We love supporting your charitable efforts! The company will match the money you personally raise for a registered charity, as long as you hit a minimum of £100
• 🪴 We’re serious about growth! Each department gets its own Learning & Development budget to help you level up your skills and thrive
• 🚃 Season ticket loan: Make your commute easier with an interest-free season ticket loan. The cost is covered upfront, and you’ll repay it in manageable instalments straight from your salary
• 🚲 Save money and stay active with our Cycle to Work scheme—making it easier to grab a bike and enjoy a greener commute!
• 🏆 We love celebrating wins! We have various ways to recognise and celebrate successes, shining a spotlight on all the remarkable things our teams achieve
• 🎉 We love bringing people together! From regular social events to team activities, there’s always something happening to foster connection and collaboration