Senior Manager Admin and Site Operations

About the Role

We are looking for an experienced Administration & Site Operations leader to manage end-to-end workplace operations for a large corporate environment. The role will be responsible for facilities, procurement, transportation, security coordination, hospitality, vendor management, and business continuity, ensuring a seamless employee and client experience.

Key Responsibilities

• Lead administration and facilities operations for the Pune site.
• Manage workplace services, housekeeping, cafeteria, maintenance, and infrastructure readiness.
• Oversee transportation operations and vendor management.
• Drive procurement activities, contract negotiations, and cost optimization initiatives.
• Coordinate security operations, access control, visitor management, and compliance requirements.
• Manage inventory, asset tracking, and workplace equipment.
• Handle hospitality arrangements for senior leadership, international visitors, and clients.
• Lead crisis management, business continuity, and operational escalations.
• Develop and implement SOPs, governance processes, and operational controls.
• Build and manage relationships with vendors, landlords, contractors, and external agencies.

Desired Profile

• Graduate/Postgraduate with 1218 years of relevant experience.
• Strong expertise in Administration, Facilities, Transportation, Hospitality, and Vendor Management.
• Experience managing large corporate facilities with 500+ employee strength.
• Hands-on experience with STPI compliance, liaison with government authorities, and statutory approvals.
• Proven ability to handle operational escalations, vendor negotiations, and business continuity.
• Excellent stakeholder management, executive communication, and leadership skills.
• Experience in IT Services, Gaming, GCCs, BPOs, or Technology organizations is preferred.

Key Skills

Facilities Management, Administration, Site Operations, Procurement, Vendor Management, Transportation Management, Security Operations, Business Continuity, Workplace Management, Contract Management, Budgeting, Corporate Services, Hospitality Management, Compliance, Stakeholder Management.