Senior Manager - Administration

Role & responsibilities

• Lead Administration & Facility Management operations across multiple office locations.
• Ensure smooth functioning of workplace services, infrastructure, security, housekeeping, transport, and employee facilities.
• Manage regional administration teams and maintain standardized workplace practices across sites.
• Oversee vendor relationships, contract negotiations, SLA compliance, and cost optimization initiatives.
• Drive budget planning, expense management, procurement efficiency, and MIS reporting.
• Ensure compliance with statutory requirements, workplace safety, fire & security standards.
• Support office expansions, relocations, workplace transformation, and infrastructure projects.
• Enhance employee workplace experience through effective facility and support services.
• Implement process improvements, automation initiatives, and governance frameworks across locations.

Preferred candidate profile

Education

• Bachelor's Degree in Business Administration or MBA in Facilities Management, Engineering, or related field.

Experience

• 10+ years of experience in Administration, Facility Management, Corporate Services, Workplace Operations, or General Administration.
• Proven experience in managing multi-location office operations and administration teams.
• Strong exposure to vendor management, contract negotiations, procurement, and cost optimization.
• Experience in budget planning, facility operations, workplace services, and employee support functions.
• Prior experience in BPO, IT, Shared Services, GCC, or multinational organizations preferred.

Key Skills

• Administration & Facility Management
• Multi-site Operations Management
• Vendor & Contract Management
• Corporate Services
• Workplace & Employee Services
• Budgeting & Cost Control
• Procurement & Asset Management
• Statutory Compliance & Risk Management
• Fire & Safety Compliance
• MIS Reporting & Process Improvement
• Stakeholder Management
• Team Leadership

Core Competencies

• Strong leadership and people management skills.
• Excellent communication, negotiation, and stakeholder management abilities.
• Strategic planning with hands-on operational execution.
• Strong analytical, problem-solving, and decision-making skills.
• Ability to manage multiple locations and cross-functional priorities.

Additional Requirements

• Willingness to travel across India locations as per business requirements.
• Flexible to work in US shift/night shift environment when required.