Senior Manager, AI & Advanced Analytics

Toast is recruiting on behalf of a leading professional services firm with a major presence across Canada, known for its advisory, consulting, and analytics work with large enterprise and public sector clients. The firm is scaling its AI and advanced analytics practice in Western Canada and is looking for a senior leader to guide client engagements, grow the business, and shape how the practice delivers AI solutions at scale. This is a high visibility role for someone who wants to combine hands on delivery leadership with real influence over where the practice goes next.

Responsibilities

• Lead multiple concurrent client engagements, owning delivery quality, commercial performance, risk, and client satisfaction
• Direct full lifecycle AI programs from use case identification and prioritization through model development, deployment, and value realization
• Establish and operate AI governance frameworks for clients, including responsible AI, model risk management, data governance, and operating model design
• Build the operational backbone of client AI programs, including intake, prioritization, delivery cadences, MLOps, and performance measurement
• Provide direction to data scientists, ML engineers, and data engineers as they design, build, and deploy production AI and ML solutions
• Act as a trusted advisor to senior client executives, shaping AI strategy and translating it into actionable roadmaps
• Manage senior stakeholder relationships across business, technology, and risk functions, aligning competing priorities and driving outcomes
• Communicate complex technical concepts to non technical audiences with clarity and credibility
• Contribute to the practice's commercial agenda by identifying and qualifying opportunities, leading proposals and RFP responses, and shaping solution offerings
• Expand existing accounts by identifying adjacent value and bringing the right capabilities to the table
• Contribute to thought leadership, points of view, and go to market assets that strengthen the practice's market position
• Lead, coach, and develop managers, consultants, and technical specialists across engagements
• Provide performance feedback, mentorship, and career sponsorship as part of a strong coaching culture
• Contribute to recruiting, onboarding, and capability building within the practice

Requirements

• Experience identifying, prioritizing, and delivering AI and advanced analytics use cases end to end
• Experience building and running AI programs, including governance and strategy or operations components
• Proven ability to work with senior stakeholders, including C-suite, to define business outcomes from AI initiatives
• Strong client facing and delivery experience, working across both business and technical teams
• Demonstrated track record of delivering AI and analytics solutions in real environments
• Ability to translate business problems into scalable AI use cases and drive execution
• Experience coordinating cross functional teams to implement and deploy solutions
• Master's degree required, for example Computer Science, MBA, or a related field
• Consulting experience at a boutique or large firm will stand out
• A technical background is nice to have but not required
• Industry exposure to utilities, energy, or public sector is considered an asset

Benefits

• Salary range of $170,000 to $210,000 based on skills, experience, and location, plus eligibility for variable incentive pay tied to individual and firm wide performance
• Opportunity to lead and shape a growing AI practice in Western Canada, with direct influence over governance frameworks and delivery models used across major enterprise and public sector clients
• A platform to build a visible track record in AI strategy and delivery, working directly with C-suite stakeholders on initiatives with measurable business impact
• Comprehensive total rewards package including inclusive benefits and flexibility programs designed to support long term career growth
• Application Review

Submit your application, including your resume and cover letter, through our online portal. Our team will carefully review your qualifications and experiences. We take pride in responding promptly, so if your application aligns with our current opportunities, you’ll hear back from us with next steps. Your journey with Toast begins here, and we’re excited to see what you bring to the table!

• Vetting Call

If your application is successful, we’ll schedule a vetting call with a member of the Toast team. This 30-45 minute informal conversation is designed for us to get to know you better and assess your skills. Be prepared to discuss your past projects, the challenges you’ve tackled, and the impact you’ve made. This is your chance to shine and show us why you’re a great fit for the roles we offer.

• Profile Creation

Once you’ve impressed us in the vetting call, we’ll create an unbiased profile that highlights your experience while minimizing common biases. Instead, we focus on your skills, industry experience, and the impact you’ve made. This way, your profile reflects your true potential and accomplishments.

• Client Submission

After crafting your unbiased profile, we submit it to our trusted clients. We work closely with these clients to ensure they understand the value you bring. Throughout their interview process, we remain by your side, providing support and guidance. Our goal is to help you navigate the hiring process smoothly and confidently, ensuring you have the best chance to secure a role that fits your skills and aspirations.