Senior Manager - Billing Platform - Zuora Implementation

JOB OVERVIEW

We are seeking an experienced Billing Platform Senior Manager Quote-to-Cash (Q2C) Solution Architect to lead the end-to-end solution architecture, design, and delivery of enterprise Billing Platform implementations across the entire Quote-to-Cash lifecycle. The ideal candidate will possess deep expertise in both Billing and Revenue capabilities, with extensive experience in subscription billing, usage-based billing, pricing, invoicing, payments, collections, revenue recognition, financial integrations, and enterprise application architecture.
As a trusted advisor to clients, the Senior Manager will drive business transformation initiatives by translating complex business requirements into scalable, secure, and high-performing Billing Platform solutions aligned with industry best practices. The role requires a strong blend of functional, technical, and consulting expertise, with the ability to lead cross-functional teams, engage with executive stakeholders, and deliver large-scale digital transformation programs.
The candidate will be responsible for end-to-end solution ownership, including solutioning, architecture, business process design, functional and technical design, application configuration, integrations, data migration, development oversight, proof of concepts, testing strategy, deployment planning, user enablement, and post-go-live support. The role also requires strong leadership in project management, delivery governance, team management, quality assurance, risk management, and stakeholder communication while driving successful project milestones.
Additionally, the Senior Manager will play a key role in practice development by contributing to solution accelerators, AI-enabled delivery, capability building, pre-sales, client workshops, and thought leadership initiatives. The individual will work closely with client executives, business stakeholders, product teams, architects, functional consultants, and technical teams to deliver end-to-end Q2C solutions that optimize revenue operations, improve business outcomes, and support enterprise growth.

Years of Experience: 12 - 18 Years
Position Requirements:

Own the solution architecture and design for enterprise Quote-to-Cash transformations across Billing and Revenue, including subscription management, pricing, usage-based billing, invoicing, payments, collections, revenue recognition, and financial integrations. Lead end-to-end Billing Platform solution architecture for large-scale implementation programs.

Manage end-to-end implementation programs by overseeing project planning, solution design, configuration, development, integrations, data migration, testing, deployment, and hypercare while leading multidisciplinary teams to deliver high-quality outcomes on time and within budget. Define enterprise architecture, solution blueprints, and implementation roadmap.

Partner with client executives, business stakeholders, and cross-functional teams to understand business objectives, facilitate workshops, perform fit-gap analysis, develop scalable solution designs, and provide strategic recommendations aligned with industry best practices. Excellent client-facing skills and communication (written/verbal) skills

Establish delivery governance, manage project risks and dependencies, review solution quality, ensure compliance with architectural standards, and drive successful milestone execution through proactive stakeholder communication and issue resolution.

Contribute to practice development through pre-sales, estimations, proposals, AI-enabled delivery accelerators, capability building, mentoring, solution assets, thought leadership, and the development of reusable frameworks that enhance delivery efficiency and support business growth.

Build and maintain billing workflows, rating rules, invoicing, taxation, payments, collections, and revenue-related processes.

Design and develop integrations between Billing Platform and enterprise applications such as Salesforce, SAP, Oracle ERP, NetSuite, CRM systems, Payment gateways, Tax engines and Data warehouses

Strong hands-on experience with billing platform and experience with APIs, integrations, and data reconciliation.

Understand customer business processes/functional specifications and independently drive technical solutioning to delivery

Ability to lead business discussions with customers, discover requirements, frame a problem statement, lead solution workshops and deliver a Technical solution

Must ensure teams follow the correct procedures, best practices and documentation requirements across project phases

Drive solution quality throughout the implementation lifecycle.

Technical Skills:

API, SQL, CSS, HTML, Java Script, JSON and XML

Certifications:

BillingPlatform Partner Essential Certification (L1)

BillingPlatform Partner Pro Certification (L2)

BillingPlatform Partner Elite Certification (L3)

Additional Job DescriptionAdditional Job DescriptionThe Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As a Senior Manager - Billing Platform - Finance Solutions, you will lead the architecture, design, and delivery of enterprise Billing Platform implementations across the Quote-to-Cash lifecycle. Within our Management Consulting practice, you will leverage your skills to drive business transformation initiatives, translating complex business requirements into scalable, secure, and high-performing solutions. You will engage with executive stakeholders, delivering large-scale digital transformation programs that optimize revenue operations and support enterprise growth.

As a Senior Manager, you will guide cross-functional teams, applying sound judgment and strategic advising to solve complex problems. You will motivate and coach teams, fostering a diverse and inclusive environment that contributes to the firm's success. Your role involves crafting impactful messages, validating outcomes with clients, and navigating challenging situations with composure. You will also contribute to practice development through thought leadership initiatives and capability building.

In this role at PwC Acceleration Center India, you will focus on implementing Oracle lead management and customer experience solutions, enabling clients to achieve their strategic objectives. Your leadership in project management, delivery governance, and stakeholder communication will drive successful project milestones and enhance delivery efficiency.

Responsibilities

• Leading the architecture, design, and delivery of enterprise Billing Platform implementations across the Quote-to-Cash lifecycle
• Translating complex business requirements into scalable and secure Billing Platform solutions aligned with industry practices
• Managing end-to-end implementation programs, including project planning, solution design, configuration, development, and deployment
• Engaging with executive stakeholders and cross-functional teams to understand business objectives and provide strategic recommendations
• Overseeing the development of integrations between Billing Platform and enterprise applications such as Salesforce, SAP, and Oracle ERP
• Driving business transformation initiatives by leveraging functional, technical, and consulting skills
• Facilitating workshops and performing fit-gap analysis to develop scalable solution designs
• Contributing to practice development through pre-sales, capability building, and thought leadership initiatives
• Building and maintaining billing workflows, rating rules, invoicing, and revenue-related processes
• Validating solution quality throughout the implementation lifecycle and managing project risks and dependencies
• Leading business discussions with customers to discover requirements and deliver technical solutions
• Confirming compliance with architectural standards and driving successful milestone execution through proactive communication

What You Must Have

• At least a Bachelor's degree
• At least 12 years of experience
• Oral and written proficiency in English required

What Sets You Apart

• Preference for at least one of the following fields of study: Business Administration/Management, Marketing, Commerce, Finance, Management Information Systems, Computer and Information Science
• At least one of the following: Oracle Cloud certification in Lead-to-Revenue or related Oracle Customer Experience (CX) Revenue Cloud applications
• Possessing BillingPlatform Partner Elite Certification (L3)
• Demonstrating proficiency in API, SQL, CSS, HTML, JavaScript, JSON, and XML
• Leading large-scale digital transformation programs in finance operations
• Excelling in client-facing communication and stakeholder engagement
• Developing scalable solution designs aligned with industry best practices