Senior Manager – Business Operations & Development

About the role

A proactive, organised Senior Manager role coordinating sales, marketing and operations across an education group with multiple disciplines. Reporting to the Director, you'll turn business priorities into clear plans, coordinate teams and keep work moving. You'll identify practical opportunities to innovate, systemise and improve how the group operates, then bring clear recommendations to senior management and help put agreed ideas into action. This is a hands-on role where you'll lead and support others while also taking on sales, administrative or ad-hoc work yourself when business needs require it.

Key responsibilities

• Set priorities, responsibilities and deadlines across sales, marketing and operations
• Monitor targets and milestones, follow up on tasks, and address delays or obstacles
• Keep colleagues in different disciplines and functions aligned and informed
• Identify practical opportunities for innovation, better systems and more efficient processes; present recommendations to the Director and other senior managers
• Take ownership of agreed improvements, from planning through implementation
• Learn and use AI, digital tools and systems efficiently to improve productivity and service
• Give the Director timely updates on results, progress, risks and recommended actions
• Handle sales, customer enquiries, follow-ups, administrative work and other ad-hoc tasks when needed
• Keep work, records and customer service accurate and consistent

About you

• Bachelor's degree
• Relevant experience in the education industry is extremely highly preferred
• Experience in management, business operations or coordinating work across teams
• Able to organise competing priorities and meet tight deadlines
• Proactive and dependable, with the judgement to identify what needs attention and follow through
• Able to develop practical ideas for improving processes and using technology, and communicate recommendations clearly to senior management
• Quick to learn and confident adopting AI tools, digital systems and new ways of working
• Strong communication and interpersonal skills, with the ability to work with different personalities and teams
• Willing to lead, take ownership and personally handle hands-on or ad-hoc work when needed
• Fluent in English, Mandarin and Cantonese

How to Apply

If you’re interested, please email your CV, current and expected salary, notice period, and a brief explanation, in your own words, of why you’re applying to [email protected]. AI-generated responses are not preferred, as we’d like to hear your genuine voice.