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Conduent
Senior Manager, Business Operations
1 month ago
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Important information
Contract type:
Permanent
Location:
Bengaluru, Karnataka, India
Work mode:
Onsite
Published on:
14 September 2026
What they need
- Oversees the utilization of the organization's Operations analysis team who serve as primary liaisons between internal and/or external customers and Operations leadership and teams to meet organizational and/or customer objectives and needs.
- Builds a customer-focused relationship with internal and/or external customers and Senior Management team to align project objectives, and to continuously promote the organization's ability for their domain expertise and data analyzes abilities.
- Develops, leads, approves and presents recommendations of operational strategic plans and initiatives to advance the divisional missions and objectives.
- Manages the development, growth, and quality of Operations Analysts to build and continuously improve well rounded teams.
- Provides domain specific subject matter expertise (advisory) to Operations Teams and remains updated on trends in the marketplace.
- Facilitates and coordinates the approval of day-to-day recommendations of the Operations analyst team related to operational dashboards, SLAs, operating procedures, goverce structures and metrics for process and cost improvements.
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