Senior Manager

Role: Senior Manager

Department: New Business Development

CottonConnect is an innovative enterprise with the social purpose of working with

retailers and brands to make the world's cotton supply chains more sustainable. We

work with some of the world's leading brands and retailers to transform cotton

production and manufacturing stages to deliver ethical, effective, and efficient supply

chains. Transforming the lives of farming communities, our ambition is to work to

improve the livelihoods of more than a million people in cotton farming communities.

Role Purpose

The Senior Manager - Business Development Operations & project management will

serve as the operational backbone of the New Business function, ensuring efficient

management of business development activities from lead generation through proposal

submission and opportunity tracking. The role will support the New Business team in

driving commercial excellence by managing CRM systems, coordinating cross-functional

teams, preparing high-quality customer presentations and proposals, developing

commercial budgets, conducting market research, and ensuring timely execution of

business development initiatives.

Key Responsibilities

• Business Development Operations

Manage and maintain the CRM system, ensuring accurate and timely updates of

leads, opportunities, customer interactions, and sales pipeline.

Track business opportunities from lead generation through proposal submission

and contract execution.

Monitor progress against business development KPIs and prepare regular

pipeline

Maintain opportunity trackers, action logs, and follow-up schedules to

ensure timely completion of commitments.

• Proposal & Commercial Support

Coordinate the preparation of customer proposals, Expressions of Interest (EOIs),

RFP/RFQ responses, concept notes, and commercial documents.

Review, update, and continuously improve company credentials, capability

statements, case studies, and marketing collateral.

Ensure consistency, quality, and branding across all client-facing documents.

Coordinate internal reviews and approvals prior to proposal submission.

• Budget Development & Commercial Coordination

Work closely with Finance and technical teams to prepare project budgets, pricing

models, and commercial proposals.

Support financial analysis, cost estimation, and profitability assessments for new

opportunities.

Ensure commercial submissions align with organizational financial objectives and

governance requirements.

• Project Management & Coordination

Coordinate internal teams across Programs, Supply Chain, Technical, Finance,

Monitoring & Evaluation, and Communications to deliver project implementation.

Develop project timelines for proposal development and ensure milestones are

achieved.

Facilitate meetings, document key decisions, track actions on contacts, invoicing

payment, and ensure accountability across stakeholders.

Identify risks and escalate issues that may impact proposal quality or submission

timelines.

• Research & Market Intelligence

Conduct market research on sustainability trends, customer priorities, donor

funding opportunities, industry developments, and competitor activities.

Identify strategic opportunities for business growth across new sectors,

geographies, and partnerships.

Prepare market intelligence reports and briefing notes for leadership.

• Presentation & Executive Support

Develop high-quality PowerPoint presentations for customer meetings,

conferences, leadership reviews, and strategic discussions.

Support the preparation of executive briefing materials, speaking notes, and

meeting documentation.

Present business insights and commercial updates to internal stakeholders

when required.

• Events & Client Engagement

Coordinate participation in conferences, exhibitions, award events and customer

events.

Support event planning for new business perspective, meeting schedules, and

post-event follow-up.

Maintain customer engagement trackers and support relationship management

activities.

• Process Improvement

Improve business development processes, templates, CRM workflows, and

reporting systems.

Develop standard operating procedures (SOPs) to improve efficiency and proposal

quality.

Recommend tools and automation opportunities to streamline commercial

operations.

Qualifications Bachelor's degree in Business Administration, Management, Marketing,

Sustainability, International Development, or a related discipline.

Master's degree (MBA or equivalent) preferred for manager level

Experience 7-10 years of experience in business development, project management,

commercial operations, consulting, or proposal management.

Key Skills

Excellent project management and organizational skills.

Strong business development and commercial acumen.

Exceptional PowerPoint presentation and storytelling skills.

Strong proposal and technical writing capabilities.

Experience managing CRM platforms

Financial budgeting and commercial pricing knowledge.

Excellent stakeholder management and coordination skills.

Strong analytical and research capabilities.

Advanced Microsoft Office skills, particularly PowerPoint and Excel.

Ability to manage multiple priorities under tight deadlines.

Excellent written and verbal communication skills.

Job Location: Delhi NCR

Job Type: Full-time

"At CottonConnect, we are dedicated to cultivating a workplace that celebrates diversity

and fosters an inclusive environment where every individual feels valued and respected.

Our commitment to Diversity, Equity, and Inclusion is woven into the fabric of our

company culture. We actively seek diverse perspectives and backgrounds to drive

innovation and creativity. Our ongoing initiatives include hiring people from minority

groups, providing equal opportunity for training & growth as well as celebrating presence

of diverse background employees, aimed at creating a workplace where everyone can

thrive. We believe that a diverse and inclusive workforce is not only a strength but also

essential for our success. Join us in our journey to build a workplace that reflects the rich

tapestry of the world we live in."