Senior Manager

Roles and Responsibilities :

• Manage a team of claims handlers to ensure efficient processing of cargo, fire, marine, non-motor, property, and reinsurance claims.
• Oversee the investigation and resolution of complex commercial claims in accordance with company policies and procedures.
• Develop and maintain relationships with clients to understand their needs and provide exceptional customer service.
• Analyze data to identify trends and areas for improvement in the claims process.

Job Requirements :

• 5-7 years' experience in corporate insurance or related field.
• Strong knowledge of cargo, fire insurance, IAR (Insurance Advisory & Risk Management), marine insurance, non-motor insurance products.
• Proven track record in managing high-volume claim loads while maintaining accuracy and efficiency.