Senior Manager

Position Summary We are looking for an Enablement professional to join our enablement team, supporting the growth of our sales team and CS teams.

This role will be instrumental in developing and supporting onboarding and enablement program delivery, which includes sales trainings on product lines, sales collateral creation such as decks, datasheets, RFPs, and content management.

Strong familiarity with aspects of healthcare revenue cycle management — prior authorization, coding, billing, A/R recovery — is essential, as much of the work involves representing our capabilities to healthcare revenue cycle leaders. You will contribute to content creation and management, as well as onboarding and enablement program design and delivery.

TLDR: We're looking for an enabler with a background in Healthcare RCM, strong instincts for what helps our sales and CS teams succeed, and comfort using AI to get things done efficiently. Key Responsibilities And Qualifications You'll partner with our enablement team members on these objectives:

Enablement Program Design & Delivery

• Support the design and delivery of onboarding curricula and ongoing training programs
• Help keep teams updated on new products, features, messaging, and competitive positioning
• Deliver training through multiple formats, including live sessions, self-paced learning, workshops, and hands-on practice

Content Creation & Management

• Develop and maintain sales collateral (decks, datasheets) and enablement content (talk tracks, demo guides, case studies, and other resources)
• Co-own written responses to RFIs and RFPs, translating complex revenue cycle concepts into clear, persuasive, buyer-ready language
• Fluently use AI to streamline content creation
• Help maintain a centralized, organized library that makes it easy to find and use materials

Process & Tooling Support

• Support sales process adoption, and tool training (e.g., Salesforce, Fluint)
• Help maintain demo environments and build out demo cases
• Proactively identify opportunities to leverage AI and automation to improve enablement workflows and outcomes

Growth Trajectory

• Role reports to existing Enablement Manager
• Initially execution-focused, with a clear path to shaping the direction of the broader sales enablement function as trust and tenure build

What Success Looks Like

• Deep enough understanding of our product suite and revenue cycle context to write about it accurately and help sellers sell it
• Writing is accurate, persuasive, and delivered on deadline
• Sales decks, collateral, and enablement materials clearly and credibly represent our product suite
• Comfortable helping present buyer enablement and educational sessions
• Enablement content stays organized, current, and actually gets used
• Confidently own enablement projects and workstreams, not just tasks

Skills And Experience Must-have

• 4-6 years of relevant professional experience (backgrounds in enablement, marketing, ops in Healthcare RCM or Sales / Account Management considered)
• Working understanding of healthcare revenue cycle management
• A genuinely strong writer, with a verifiable track record — you will be asked to provide writing samples
• Experience creating enablement content and learning resources
• AI-native — you are extremely comfortable using AI tools
• You have a strong understanding of what it takes for sales and/or CS team members to succeed
• Comfortable synthesizing complex revenue cycle concepts into clear, client-ready prose
• High agency and willing to learn a complex product suite
• Organized and dependable project manager

Preferred

• Experience with sales or CS enablement — supporting or running onboarding and training programs
• Proficiency with CRM systems (Salesforce), LMS platforms, and enablement tools
• Project management and stakeholder management skills
• Experience with B2B Marketing
• Experience in a quota-carrying role in sales or customer success

Nice-to-have

• Sales Enablement certifications, instructional design, or adult learning certifications

What We Offer

• Fully remote work environment
• Highly capable and supportive team rooting for your professional success and overall well-being.