Senior Manager

HR Generalist & HR Projects will be responsible for driving strategic and operational HR initiatives across the organization. The role combines HR Business Partnering, employee lifecycle management, talent management, HR operations, policy governance, employee engagement, and execution of organization-wide HR transformation projects. The incumbent will partner with business leaders to enhance organizational effectiveness, employee experience, and HR process excellence while supporting KIWI GIs growth agenda.Role & responsibilities

Preferred candidate profile

. HR Business Partnering & Generalist HR

• Partner with business leaders to align HR strategies with organizational objectives.
• Provide guidance on workforce planning, talent development, employee engagement, and retention strategies.
• Support managers in performance management, succession planning, and capability building.
• Drive employee relations initiatives and ensure timely resolution of employee concerns.
• Facilitate organizational change management and culture-building initiatives.
• Ensure smooth employee lifecycle management from onboarding to exit.

2. HR Projects & Transformation

• Lead and manage strategic HR projects aligned with business priorities.
• Drive digital HR transformation initiatives, process automation, and HR technology implementation.
• Develop project plans, governance frameworks, timelines, budgets, and success metrics.
• Collaborate with cross-functional teams to execute organization-wide HR initiatives.
• Monitor project progress, risks, dependencies, and stakeholder communication.
• Ensure successful implementation and adoption of HR programs.

3. Talent Management & Performance Management

• Support talent review and succession planning processes.
• Drive performance management cycles, goal setting, and calibration processes.
• Identify capability gaps and coordinate learning and development interventions.
• Support leadership development and high-potential employee programs.

4. Employee Engagement & Culture

• Design and execute employee engagement initiatives.
• Analyze employee feedback and implement action plans.
• Drive diversity, equity, inclusion, and employee wellbeing initiatives.
• Strengthen employer branding and employee value proposition programs.

5. HR Operations & Governance

• Ensure compliance with labor laws and company policies.
• Review and enhance HR policies, processes, and SOPs.
• Monitor HR metrics and dashboards for data-driven decision making.
• Partner with HR Operations and COEs to ensure seamless service delivery.
• Drive process improvement and operational excellence initiatives.

6. Stakeholder Management

• Act as a trusted advisor to senior leaders and department heads.
• Build strong relationships across business functions and HR COEs.
• Present project updates, insights, and recommendations to leadership teams.
• Influence stakeholders to achieve successful implementation of key HR initiatives.

Key Projects Expected

• HR Digital Transformation
• Performance Management Framework Enhancement
• Employee Experience Programs
• Leadership Development Initiatives
• Organizational Design and Workforce Planning
• HR Analytics and Dashboard Development
• Employee Engagement and Culture Transformation Programs
• Process Automation and HR Shared Services Initiatives

Qualifications

• MBA/PGDM in Human Resources from a reputed institute.
• Additional certification in Project Management, Change Management, HR Analytics, or HR Technology will be preferred.

Experience

• 3-6  years of progressive HR experience.
• Significant exposure to HR Business Partnering/Generalist HR roles.
• Proven experience in leading enterprise-wide HR projects and transformation initiatives.
• Experience in Insurance, Financial Services, FinTech, NBFC, or BFSI organizations preferred.
• Exposure to fast-growth and transformation environments will be an advantage.

Knowledge & SkillsFunctional Skills

• HR Business Partnering
• Talent Management
• Employee Relations
• Performance Management
• Change Management
• Organizational Development
• HR Policies & Compliance
• Workforce Planning
• Project Management
• HR Analytics

Behavioral Competencies

• Strategic Thinking
• Leadership & Influencing Skills
• Stakeholder Management
• Problem Solving
• Data-Driven Decision Making
• Communication & Presentation Skills
• Collaboration & Teamwork
• Execution Excellence
• Change Agility