Senior Manager

Who Are We Looking For?

• Minimum 5+ years of experience in Sales/Pre-Sales EdTech
• Proven experience of 3+ years in managing & heading Sales/Pre-Sales teams
• A systematic approach to building sales funnels, tracking feedback, prioritizing tasks, and consistently exceeding targets within deadlines
• A sales mindset, to effectively communicate NxtWave's offerings to its prospective learners and achieve revenue targets
• Excellent communication skills (written and verbal), interpersonal abilities, and presentation skills
• Passion for delivering the highest levels of customer service at all times
• Highly dedicated, hardworking individuals with extreme determination
• A strong sense of empathy and great patience
• Sales experience within the EdTech domain is an additional advantage

You're Ideal for This Role, If:

• You can manage a team of Business Development Managers who would in turn have a team of Business Development Associates who would guide students with their career decisions
• You can instil empathy in your team to effectively communicate about high-paying career opportunities to prospective learners and drive sales-qualified leads
• You've proven experience in driving outcomes from a Pre-Sales/Sales team in achieving targets
• You're looking to work in the environment of a high-growth startup
• You're looking for a senior managerial role where you also find meaning in your work

Roles & Responsibilities

• Directly responsible for the performance & growth of 5+ Manager-level & 50+ Associate-level Pre-Sales executives
• Lead a team of Business Development Managers & Associates to achieve a given sales-qualified leads target
• Continuously monitor and train the team to improve performance and qualification rate
• Counsel learning prospects, offer career advice, and provide a sense of how CCBP 4.0 Programs can accelerate their career
• Take responsibility for the entire Pre-Sales closing life cycle for the assigned Pre-Sales team, including outbound calls, follow-ups, lead qualification, and management
• Responsible for generating outcomes with the optimal Customer Acquisition Cost (CAC)
• Maintain a detailed database of all interactions with leads and provide constant feedback on lead quality to the respective team
• Carry weekly and monthly sales-qualified leads targets
• Analyze and share active feedback about customer behaviour, market demands, and competition with the marketing team
• Handle escalations and improve customer experience
• Make propositions, give suggestions, and designate weekly sales-qualified targets and job obligations to each team member
• Give prompt responses on crucial issues and suggest solutions

Personal Attributes

• Self-Motivated and Results-Oriented: Driven by achieving and exceeding targets
• Adaptable: Thrives in a fast-paced, dynamic environment
• Strong Interpersonal Skills: Ability to build lasting relationships with clients and team members

Why NxtWave?

• Get a front-row seat to a high-growth, fast-paced startup
• Accelerated learning curve
• Impact millions of lives and develop role models in every nook and corner of the country
• Work with the founding team of NxtWave, who are on a mission to transform India
• High transparency in decision-making
• Market-competitive salary

Languages Known

• Native/fluent speaker of Kannada/Tamil Mandatory
• Proficiency in Hindi is an added advantage
• Excellent proficiency in English

Work Location & Working Days

• Work Location: Hyderabad (Work from Office)
• 6-Day Week
• Weekends will be a working day. Week-off will be on a weekday