Senior Manager - Core Platform COE

About Axis Max Life

Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a joint venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited.

Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery, and a well-trained human capital.

Axis Max Life has been consistently ranked among the best workplaces by the GPTW Institute, reflecting its commitment to creating a positive and empowering work environment.

#ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply

Job Description:

Experience: 5–10 Years

We are seeking an experienced Business Analyst with strong expertise in the Insurance domain and solid SQL skills to support business transformation and technology initiatives. The ideal candidate will act as a bridge between business stakeholders and technology teams, driving requirements gathering, solution design, data analysis, and successful delivery of insurance-related projects.

Experience with Ingenium Policy Administration System is highly preferred. The candidate should possess excellent stakeholder management, communication, and analytical skills to effectively collaborate with business users, product owners, vendors, and development teams.

Key Responsibilities

• Partner with business stakeholders to understand strategic objectives, business processes, and operational challenges.
• Gather, analyze, document, and validate business and functional requirements.
• Translate business requirements into detailed functional specifications, process flows, and user stories.
• Conduct impact assessments and gap analysis for system enhancements and transformation initiatives.
• Work closely with development, QA, product, and architecture teams to ensure accurate solution delivery.
• Utilize SQL for data analysis, validation, troubleshooting, reconciliation, and reporting activities.
• Facilitate requirement workshops, stakeholder meetings, and solution walkthroughs.
• Support SIT, UAT, and production implementation activities.
• Collaborate with business users to define acceptance criteria and ensure requirements traceability.
• Identify process improvement opportunities and recommend solutions that enhance operational efficiency.
• Prepare and maintain project documentation, BRDs, FRDs, process maps, and test scenarios.
• Manage stakeholder expectations and provide regular updates on project progress and risks.

Required Skills & Qualifications

Domain Expertise

• Strong experience in the Life Insurance and/or Annuity Insurance domain.
• Good understanding of:
  • Policy Administration
  • New Business Processing
  • Underwriting
  • Policy Servicing
  • Claims Management
  • Billing & Collections
  • Regulatory and Compliance requirements
• Experience working on insurance transformation or modernization programs.

Technical Skills

• Strong hands-on experience in SQL for:
  • Complex queries
  • Data validation
  • Data analysis
  • Reconciliation activities
  • Root cause analysis
• Experience working with relational databases such as SQL Server, Oracle, or PostgreSQL.
• Understanding of data mapping and data migration activities.

Preferred Skills

• Experience with Ingenium Policy Administration System.
• Exposure to Agile/Scrum methodologies.
• Experience working with JIRA, Azure DevOps, Confluence, or similar tools.
• Knowledge of API integrations and downstream/upstream system interactions.

Stakeholder Management

• Demonstrated ability to engage with senior business stakeholders, product owners, and technology teams.
• Strong facilitation and negotiation skills.
• Ability to manage multiple stakeholder groups across business and IT functions.
• Excellent verbal and written communication skills.
• Proven track record of driving consensus and resolving conflicting priorities.

Education

• Bachelor’s degree in Business, Finance, Information Technology, Computer Science, or related field.
• Insurance industry certifications will be a plus.

State:

Home Office

Branch:

Gurugram -90C

Department:

Digital Technology

Function:

Core Platform COE

Posted On:

13-Jul-2026