Senior Manager, Engineering & Architect

Imagine shaping the future of manufacturing technology and enterprise solutions for the world's largest jewellery brand. As Senior Manager, Engineering & Architecture, you will play a key role in driving digital transformation, leading solution architecture initiatives, and delivering innovative, scalable technology solutions across Manufacturing Excellence. Working closely with cross-functional teams, business stakeholders, and technology partners, you will help define strategic roadmaps, optimize operations, and ensure alignment between business objectives and technology capabilities across Pandora Crafting & Supply.

We love that you will…

• Lead the end-to-end Software Development Lifecycle (SDLC) enabling the domains blueprint and target architecture through a MACH first approach.

• Build and lead the domains quality engineering strategic initiatives within the engineering chapter and aligning them with the Pandora digital strategy and adoption to engineering standards.

• Develop high quality, scalable and reliable microservices, enabled by a strong integration foundation utilizing repeatable design principals towards an API and Event-Driven Architecture first approach.

• Maintaining quality deployments and real-time technical / business process monitoring of the production health with a build and run first mentality.

• Drive operational and service excellence, together with managing incident response and problem management with a strong focus on high product availability.

• Lead teams of highly skilled architects, engineers, developers, QA and test engineers, building a DevOps culture and providing the needed leadership and support towards their professional development.

• Provide ongoing coaching, mentoring, and foster a positive and inclusive work environment where team members feel motivated, engaged and a sense of belonging.

• Collaborate with cross-functional teams to integrate quality engineering practices into the entire software development lifecycle.

• Champion the responsible use of AI across the SDLC, including requirements analysis, solution design, coding, testing, documentation, release readiness and operational support, ensuring that AI improves engineering outcomes without compromising quality, security or accountability.

We love that you are…

• 10+ years in leading multi-national digital transformations with a strong focus on supply chain planning, forecasting and execution technology

• 10+ years enabling scalable modernized software architecture utilizing MACH principals, serverless technologies, container orchestration, API management and microservices framework.

• 10+ years of hands-on experience working across Supply and Capacity, Demand and Supply Planning, ERP, OMS, WMS and TMS solutions for a global organization.

• Strong practical understanding of how AI can be applied across the SDLC, including AI-assisted coding, test generation, documentation, code review, defect analysis, operational troubleshooting and engineering productivity improvements.

• Curiosity and hands-on experience with modern AI-enabled engineering tools, with the ability to evaluate their fit, guide safe adoption, and coach teams on using them effectively rather than treating AI as a shortcut or unmanaged experiment.

• Experience with Event Driven Architecture & cloud integration platforms such as Kafka/Solace which processes high volumes of data across the technology stack.

• Proven track record leading teams and experience with global supply chain technology implementation programs

• Naturally proactive and independent problem-solver with a proven track record of driving product and engineering management, solving meaningful customer and business problems.

• You enjoy working with many stakeholders and showcase the ability to translate technical language into business value, through well-crafted artefacts and clear communication with stakeholders.

• Effective influencer and ability to work with large cross-functional teams and complex programs in large multi-national corporations.

• Being comfortable working with short lead-time, change management and highly volatile environment. Shows resilience and patience to build up strategies, structures and maturity within an organization.

• A learning mindset and genuine interest in the rapidly evolving AI landscape, with the ability to translate new capabilities into pragmatic improvements for engineering practices, team effectiveness and business outcomes.

About Pandora

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

About Pandora Production Thailand

Pandora started crafting its jewellery in Thailand in 1989, where our founders fell in love with the delicate craftsmanship of the Thai people. To date, there are two crafting facilities in Thailand, Bangkok, and Lamphun, and we employ more than 13,000 skilled craftspeople. By the end of 2024, there are 113 million pieces sold globally, all of which were hand-finished here in Thailand by our skilled craftspeople using high-quality raw materials and sustainable methods.