Senior Manager, Fleet Operations

Company description:

About Us

The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government.  We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses.  We are doing this by connecting and digitising our systems and platforms across state and local government as well as streamlining our corporate and procurement services.

You can find out more about our Ministers, leadership and entities here: Department of Government Services.

About the Group

The Operations Group delivers frontline customer services to Victorians and the public service. It maintains the foundational digital infrastructure and platforms that support efficient, secure and reliable service delivery.

Job description:

About the Role

The Senior Manager, Fleet Operations will lead VicFleet's fleet operational team to provide a range of fleet management services including to Members of Parliament, executives, short-term vehicle bookings to the Victorian Public sector, fuel card and insurance clients, while supporting the transition to a zero-emissions fleet. This hands-on role will oversee vehicle assets, maintenance, fuel cards, insurance, registration, safety and compliance, customer service, fleet optimisation, budgeting and reporting. Working onsite five days a week, you will lead day-to-day operations, build strong client relationships, identify opportunities to improve vehicle utilisation and service offerings, and use fleet data and insurance trends to support driver safety and training. The role will play a key part in expanding fleet services and driving the uptake of zero-emissions vehicles in support of the Victorian Government's net-zero emissions targets.

Key Accountabilities

• Lead, coach and develop a diverse fleet operations team, managing rosters, workforce allocation and performance while fostering a safe, inclusive and customer-focused culture.

• Oversee day-to-day fleet services including vehicle hire, registration, insurance and fuel cards, with hands-on management of vehicle movements, parking, traffic flows and onsite operational issues.

• Oversee the full vehicle lifecycle, ensuring safety, maintenance, compliance and efficient utilisation, while identifying and implementing fleet optimisation opportunities.

• Develop trusted relationships with government clients and stakeholders, providing expert advice and expanding fleet services to improve customer experience and operational outcomes.

• Promote strong safety and compliance practices, use data and insights to improve driver and fleet performance, and support Victorian Government initiatives to modernise the fleet and increase zero-emissions vehicle uptake.

About You

To be successful in this role, you will need to possess the following attributes:

• Strong experience managing the full vehicle lifecycle, including acquisition, utilisation, replacement, disposal and whole-of-life costs.

• Experience using fleet, booking and fuel card systems, as well as spreadsheets and reporting tools to monitor utilisation, costs and performance.

• Demonstrated knowledge of vehicle registration, insurance, servicing, roadworthiness, infringements, driver safety, incident management and relevant policies and standards.

• Relevant tertiary qualification and/or significant experience in fleet management or a similar operational role.

• Hold a current full Victorian driver's licence and be able to meet the physical requirements of the role.

This role is Ongoing and is only open to applicants with relevant rights to work in Australia.

For more information, please see the Position Description.

How to apply

Apply before the advertised closing date 11:59pm on 9 September 2026. All applications should include:

·       a resume; and

·       a cover letter which addresses the key selection criteria (within three pages).

Other relevant information

To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing role is only available to an Australian/New Zealand citizen or an Australian Permanent Resident.  Preferred applicants will be required to undertake pre-employment screening. DGS actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples. All roles at DGS can be worked flexibly, however it may differ from role to role.