Senior Manager - Front Office (TPA)

• Manage and supervise the front office team to ensure efficient and high-quality service delivery.

• Develop and implement strategies to enhance customer satisfaction and experience.

• Coordinate with various departments to ensure seamless operations and resolve issues promptly.

• Analyze and report on key performance indicators to identify areas for improvement.

• Train and mentor team members to improve their skills and knowledge.

• Ensure compliance with company policies and procedures.

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