Senior Manager - IT Operation Support -BANCS EOD/BOD

EOD-BOD/Production Support and IT Operations - shall be responsible for the following functions:

• The person is accountable for managing IT Infra uptime and his responsibility is to observe, run, and scale the stack.
• Development of enterprise standards and technology architecture and the IT operations governance process
• Oversee Day to Day IT operations, production and Night operations for EOD BOD.
• Up keeping DC-DR site Infrastructure. Production & Enterprise available 24 x 7
• Incident notification, management, and Tracking to Closure
• Problem solving: Anticipate and address potential issues before they arise, ensuring seamless operations and maximum system uptime.
• Prioritize uptime guarantees: Establish robust mechanisms to mitigate system downtime, minimizing disruptions and delivering reliable services to end-users.
• Optimize performance: Constantly monitor and fine-tune the application to enhance performance, enabling users to leverage its capabilities to the fullest to deliver on time EOD-BOD completion.
• Embrace automation: Leverage automation tools and technologies to streamline repetitive tasks, reducing manual efforts and boosting productivity.
• Compliance as per BCP / DR policy & procedures
• Manage IT Operations from DR as a Backup strategy
• Team Development - Conduct team building activities
• Organize Training programs - Organize Internal Functional Training & External Training Program

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