Senior Manager, IT Operations & Technology Risk

Our client is a well-established and rapidly growing fintech-driven financial services organization operating within the securities and capital markets sector. With ongoing investment in technology, cybersecurity, and digital innovation, they offer an exciting opportunity to work on business-critical platforms supporting a dynamic and highly regulated environment.

Responsibilities

• Ensure the availability, stability, and performance of mission-critical trading platforms and supporting technology infrastructure.
• Manage day-to-day production operations across servers, networks, databases, and end-user computing environments.
• Maintain effective backup, recovery, and system monitoring processes to support business continuity requirements.
• Oversee user access management and technology controls to safeguard business and client information.
• Identify, assess, and mitigate technology and operational risks within a regulated financial services environment.
• Partner with internal stakeholders, auditors, and regulators to support technology reviews, compliance assessments, and remediation activities.
• Investigate production incidents, perform root cause analysis, and drive corrective actions to strengthen operational resilience.
• Enhance cybersecurity controls covering network security, endpoint protection, vulnerability management, and access governance.
• Develop, maintain, and test business continuity and disaster recovery plans to ensure operational readiness.
• Lead technology initiatives including infrastructure upgrades, platform enhancements, system implementations, and security improvement projects.
• Manage external vendors and service providers to ensure service quality, performance, and compliance with agreed service levels.
• Support and administer enterprise technology platforms including Microsoft 365, VPN solutions, and workplace technologies.
• Deliver technical guidance and security awareness across business teams to promote technology best practices.
• Contribute to technology governance, policy development, and continuous process improvement initiatives.

Requirements

• Degree in Computer Science, Information Technology, Information Security, or a related discipline.
• Solid experience within brokerage, securities, banking, fintech, or other regulated financial services environments.
• 8+ years of experience, strong knowledge of IT infrastructure, systems administration, network technologies, and production support operations.
• Experience managing technology risk, cybersecurity controls, regulatory requirements, and audit processes.
• Familiarity with Windows and Linux environments, enterprise networking, and database administration.
• Understanding of business continuity planning, disaster recovery, and operational resilience frameworks.
• Ability to manage multiple priorities and operate effectively within a fast-paced, business-critical environment.
• Excellent communication and stakeholder management skills with the ability to engage both technical and non-technical audiences.

Preferred

• Exposure to electronic trading platforms, capital markets, or low-latency trading environments.
• Experience with cloud infrastructure, automation tools, container technologies, or modern DevOps practices.
• Knowledge of Python, Java, or scripting languages.
• Professional certifications such as CISSP, CISA, ITIL, or related qualifications.

What's on Offer

• Join a high-growth organization at the forefront of financial technology innovation.
• Work with modern trading technology and mission-critical infrastructure.
• Broad exposure across IT operations, cybersecurity, technology risk, and regulatory compliance.
• Opportunity to drive meaningful technology initiatives and business transformation projects.
• Competitive compensation package and long-term career growth opportunities.