Senior Manager, IT Operations Systems (WMS)

• Lead and manage end‑to‑end WMS project workstreams, including requirements gathering, gap analysis, solution design, testing approach, cutover planning, data migration, and user training.
• Act as the primary WMS subject matter expert for country implementations and deployments, ensuring solutions are scalable, compliant, and operationally fit for purpose.
• Partner closely with IT Customer Solutions to support RFQ/RFI activities by contributing solution architecture, effort estimates, and implementation approaches aligned with the country growth agenda.
• Drive and govern full lifecycle IT implementations using DHL strategic WMS solutions, ensuring strong coordination across business, operations, vendors, and regional IT stakeholders.

Functionality & Solution Enhancements

• Lead requirement gathering workshops and translate business needs into clearly defined solution designs.
• Develop and maintain Business Requirements Documents (BRD) and related functional specifications.
• Configure and implement WMS solutions (Blue Yonder, Manhattan) aligned with warehouse operational processes.
• Design and manage WMS interfaces, including interface specifications, integrations, custom reports, and label development.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or equivalent.
• Minimum 10 years of experience in IT solution analysis, WMS implementation, and production support.
• Hands‑on experience delivering multiple (5–7) full‑cycle WMS implementations.
• Strong practical expertise in Blue Yonder and/or Manhattan WMS solutions.
• Experience with Jasper Reports, Page Builder, Oracle, and label/report development.