Senior Manager of Software Engineering

Who you are

• 5+ years of Management experience and 10+ years software development experience building customer-centric applications and products
• Experience scaling and supporting 10+ person teams and building a strong bench of senior individual contributors
• Experience in successfully executing and landing initiatives with strategic business impact
• Track record of successful cross-functional collaboration while building customer solutions in B2C and B2B settings
• Proven track record of designing and delivering large-scale distributed systems and software products in high-volume consumer-facing applications
• Excellent written and verbal communication skills with a proven ability to present complex information in a clear and concise manner
• Previous experience working inside innovative, high-growth environments
• Comfort operating in an environment with high levels of ambiguity
• Experience with influencing open-source community or industry groups
• Experience with leveraging AI technology to streamline engineering activities

What the job involves

• Metropolis is seeking a Senior Manager to lead one of our Customer Experience application development teams through our next step function growth phase
• As a product-oriented engineering leader with a passion for technology and customer satisfaction, you will drive the future of our products by contributing to a vision and strategy that enables top-notch customer experiences
• You will inspire a distributed team, shape a strong engineering culture, and work closely with leads across Product Management, Data Science, and User Research to build an end-to-end mobility platform that impacts the everyday experience of millions of people
• Execute on a multi-year vision and strategy for developing customer-facing product offerings in close partnership with Product Management
• Establish the processes needed to achieve operational excellence in system reliability while enabling rapid experimentation and data-informed decisions
• Coach your engineering team to bring out their best performance and professional growth
• Drive the hiring of top talent and set the cultural standard within Metropolis Engineering
• Foster a collaborative environment where the best product and technical ideas are nurtured and brought to life
• Manage the delivery of high-impact workflow, dashboard, and data visualization applications
• Contribute to improving the customer-oriented mindset competency across the entire Metropolis organization

Benefits

• Equity options - We offer ownership opportunities through stock options
• Wellness benefits - A wellness program designed to support a variety of needs
• Health insurance - We subsidise high-quality health insurance coverage for full-time and hourly employees
• We subsidize high-quality health insurance coverage for full-time and hourly employees
• 401(k) match - Plan for your future with a 4% company match
• Parental leave - Receive support prior to, during leave, and as you transition back to work
• Time off - Unlimited PTO for salaried employees, and a generous PTO package for our hourly employees
• Paid holidays - We observe major holidays with company-wide closures, and double hourly rates for those who work
• Hybrid environment - Magic happens face to face, but we support a flexible working model