Senior Manager, Operations & Continuous Improvement

Job Purpose

Lead production operations to deliver safe, reliable, and efficient performance that meets safety, quality and service expectations. Drive Lean continuous improvement, engineering, and automation initiatives that improve safety, quality, productivity, cost, and scalability.

Duties

• Lead production operations to achieve safe, efficient, high-quality, and on-time output while ensuring effective lot traceability and material handling.
• Lead, coach, and develop employees by setting clear expectations, assigning work, providing feedback, evaluating performance, resolving problems, and supporting career growth, engagement, and accountability.
• Manage employees in compliance with applicable laws and company policies while fostering a positive culture aligned with strategic growth initiatives.
• Apply Lean methodologies—including VSM, 5S, Six Sigma, Kanban, and SMED—to reduce waste/ downtime and improve safety, quality, productivity, and scalability.
• Lead automation and process-improvement initiatives; develop business cases, cost-benefit analyses, and implementation plans for capital projects, scanning technology, and related solutions.
• Drive cost savings through operational excellence, process improvement, and automation; track results and report savings to leadership.
• Maintain inventory accuracy, integrity, and availability through cross-functional collaboration and alignment with customer needs.
• Use productivity metrics and operational data to guide decisions, monitor performance, and identify improvement opportunities.
• Ensure compliance with company policies, safety protocols, and applicable industry regulations.
• Other duties and projects as assigned.

Education:

• Two-year degree in operations, supply chain, engineering, or a related field required.
• Bachelor’s degree in industrial engineering, operations management, supply chain, or a related field strongly preferred.

Experience:

• Six years of relevant experience required; eight years in the absence of a bachelor’s degree.
• Three or more years of supervisory, people leadership, or cross-functional project leadership experience preferred.
• Strong working knowledge of Lean, Six Sigma or industrial engineering, automation technologies and experience leading Kaizen events and cross-functional projects.
• Knowledge of WMS, warehouse robotics, and order fulfillment automation preferred.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Education:

• Bachelor's (Preferred)

Experience:

• Continuous improvement: 3 years (Preferred)
• Operations Leadership: 6 years (Preferred)

Work Location: In person