Senior Manager or Manager / Information Technology

[What the role is]

As a Software Engineer, you will be an integral part of our Information Technology (IT) team, collaborating with internal & external stakeholders to create software solutions by writing code, reviewing code with documentation, and building systems that meet user requirements & business objectives. You will work specifically on systems related to tree and parks management, developing & maintaining applications that support urban greenery inventory & park facilities management. Additionally, you will support daily operations of NParks operational systems, technical infrastructure management, and end-to-end system implementation processes on-premises and in commercial cloud environments using the latest technologies.

[What you will be working on]

a) Software Development & Engineering Design, develop, and maintain applications specifically tailored for tree and parks management systems, including urban greenery inventory tracking and park facilities management platforms. Write clean, efficient, and maintainable code using .NET framework and related technologies. Participate in the complete software development lifecycle from requirements gathering through deployment and maintenance.

b) *Stakeholder Collaboration & Requirements Analysis* Work closely with internal departments, park managers, arborists, and external vendors to understand business requirements and translate them into technical specifications. Conduct thorough requirements analysis to ensure software solutions align with user needs and business objectives. Facilitate communication between technical and non-technical stakeholders to ensure project success.

c) *Code Quality & Review* Conduct comprehensive code reviews to maintain high standards of code quality, security, and performance. Write and maintain unit tests and implement automated testing frameworks using Selenium. Ensure adherence to coding standards and best practices across all development projects.

d) *System Operations & Infrastructure* Support daily operations of NParks operational systems, ensuring high availability and performance. Manage technical infrastructure both on-premises and in commercial cloud environments, particularly Microsoft Azure. Oversee end-to-end system implementation processes using cutting-edge technologies.

e) Testing & Quality Assurance Develop and execute comprehensive testing strategies including unit testing, integration testing, and automated testing protocols to identify and resolve software defects. Maintain testing documentation and ensure compliance with quality standards.

f) *Vendor Management & Documentation* Liaise with external vendors for system documentation, particularly for NParks central system(s) and related technologies. Coordinate with third-party providers to ensure seamless integration and proper documentation of all system components.

g) *Version Control & Deployment* Manage source code using NParks DevOps platform, ensuring proper version control practices and collaborative development workflows. Oversee deployment processes and maintain deployment documentation. Implement continuous integration and continuous deployment practices where appropriate.

[What we are looking for]

Required Technical Skills:

• Proficiency in .NET framework and programming
• Strong knowledge of Microsoft Power Platform, including Power Apps and Power Automate
• Hands-on experience with Dynamics 365 implementation and customisation
• Solid understanding of Microsoft Azure cloud services and architecture
• Experience with automated testing frameworks, particularly Selenium
• Knowledge of database design and management
• Understanding of web development technologies (HTML, CSS, JavaScript)
• Familiarity with API development and integration

Required Qualifications:

• Areas of study in Computer Science, Software Engineering, Information Technology, or related field
• Minimum 3 years of software development experience
• Proven experience in full-stack application development
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal abilities
• Experience working in collaborative, cross-functional teams

Key Competencies:

• Strong attention to detail and commitment to quality
• Ability to work independently and manage multiple projects simultaneously
• Adaptability to evolving technologies and changing requirements
• Customer-focused mindset with emphasis on user experience
• Collaborative approach to problem-solving and decision-making

Only shortlisted candidates will be notified.

Successful candidate will be employed on 11-month contract basis with staff benefits.