Senior Manager- Process Excellence

Key tasks

Identify process improvement opportunities through data analysis,process reviews, stakeholder feedback, and benchmarking

Facilitate Lean Six Sigma and continuous improvement projects toimprove efficiency, quality, controls, and service delivery

Drive standardization of Finance and Accounting processes acrossbusiness units in collaboration with process owners

Collaborate with process owners to document, review, and optimizeend-to-end process flows, SOPs, taxonomies, and process maps

Monitor adherence to defined process standards and governancerequirements through periodic reviews

Support implementation and monitoring of internal controls across keybusiness processes

Assist in risk assessments and identification of process control gaps;track closure of agreed corrective actions

Support automation initiatives including RPA, AI/ML, workflowautomation, analytics, and other technology-enabled process improvements

Work with IT and business stakeholders to document businessrequirements, support testing, and monitor benefits realization fromtransformation projects

Prepare dashboards and management reports covering process performance,compliance status, project progress, key risks, and benefits delivered

Coordinate with Finance, Procurement, HR, IT, Operations, and otherfunctions to drive process improvement initiatives and change adoption

Knowledge / Experience / Qualifications

CA or CMA

710 years of experience in Process Excellence,Finance Transformation, Shared Services, Internal Controls, or ContinuousImprovement roles

Hands-on experience in Finance Accountingprocesses such as P2P, O2C, R2R, Treasury, Compliance, and related areas

Experience with SAPECC/S4HANA, ARIBA preferred; hospitality, shared services, or service-industryexperience will be advantageous

Lean Six Sigma Green Belt or Black Belt certificationpreferred; certification in Process Excellence, Continuous Improvement, orProject Management will be an added advantage

Experience in processmapping, SOP development, process redesign, automation projects, andERP-enabled process improvements

Functional Skills

Clear understanding of Finance and Accountingprocesses and operating models

Knowledge of internal controls, risk management,compliance frameworks, and audit remediation tracking

Working knowledge of Lean Six Sigma tools, root-causeanalysis, process mapping, and performance improvement methodologies

Understanding of digital transformation technologiesincluding RPA, AI/ML, workflow automation, analytics, and dashboarding

Proficiency in Microsoft Office suite including Excel,PowerPoint, Visio, and Power BI

Strong working knowledge of SAP processes andcross-functional integration points

Personal Skills

Strong analytical and structured problem-solvingskills

Effective stakeholder management, collaboration, andinfluencing abilities across functions

Excellent communication skills written and verbal

Ability to manage multiple initiatives, priorities,and deadlines in a dynamic environment

Self-motivated, detail-oriented, and comfortableworking independently with limited supervision

Ability to support teams, coachexecutives/analysts, and contrib

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