Senior Manager, Program Delivery - Malaysia

Make an impact at NTT Global Data Centers

Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.

Your role at a glance

Reporting into the APAC region Senior Director of Construction, the Senior Manager, Program Delivery - Malaysia is responsible to lead the planning and execution of large-scale data centre construction projects exceeding USD 200M in Malaysia. The successful candidate will lead and oversee all aspects of project delivery from pre-construction planning through handover, ensuring projects are delivered safely, on time, within budget, and to the highest quality standards. We are open to candidates applications based in either Cyberjaya or Johor Bahru regions.

What we are looking for

Key Responsibilities:

• Lead the planning, execution, monitoring, and completion of complex data centre construction projects exceeding USD 200M in Malaysia.
• Manage project scope, schedules, budgets, risk, and resources throughout the construction lifecycle.
• Develop and implement comprehensive project management plans incorporating best practices for data centre construction.
• Coordinate and integrate activities across multiple work streams including civil, structural, architectural, mechanical, electrical and network infrastructure.
• Select, onboard, and manage local contractors, suppliers, and consultants to ensure performance meets or exceeds project requirements.
• Build and lead high-performing project teams, both direct reports and cross functional partners.
• Implement robust project controls including cost tracking, progress reporting, scheduling, and change management.
• Ensure compliance with company standards, local regulations, building codes, and industry best practices.
• Identify and mitigate project risks through proactive planning and continuous monitoring.
• Conduct and/or ensure regular progress meetings with stakeholders, contractors, and team members. These meetings include but not limited to: Coordination, Owner/Architect/Contractor, Pull Planning (schedule) sessions, Design Management, QAQC & Commissioning and Room Ready/Handover.
• Manage quality control processes in coordination with the regional Quality Manager.
• Manage commissioning activities in coordination with the regional Cx Program Manager to ensure smooth transition from construction to operations.
• Foster positive relationships with local authorities, utility providers, and other key stakeholders.
• Provide regular status updates and reporting to senior leadership.
• Develop and maintain relationships with key customers, operations, finance, and internal department leaders.
• Integrate Subject Matter Experts and stakeholders to support design and create master development programs for site(s).
• Support design team leadership for environmental, entitlement and permitting requirements.
• Implement communication plans and project documentation governance.
• Develop and implement strategic sourcing plans for vendor selection, award, and contracts.
• Assess and quantify change requests to determine impacts to scope, budget, schedule, quality, and risk.
• Optimize project cost effectiveness through constructability reviews and Value Engineering.
• Validate drawings and specifications reflect desired construction quality and ensure proper remediation.
• Develop and implement systems to deliver highest quality standards for project safety.
• Monitor and control risk management insurance and liability controls.
• Present executive summaries and status reports to senior leadership.
• Provide on-site support for sales and marketing team to present company values to prospective clients.

Knowledge & Attributes:

• Understanding of Project Management, Planning, Construction Management, and Data Centers.
• Demonstrated leadership ability in dealing with Owners, Architects, Contractors, and internal stakeholders.
• Extensive knowledge of prime contracts including lump sum, GMP (Guaranteed Maximum Price), hard bid, negotiated, design-build, etc. Specifically including EVM methods and payment systems.
• Extensive knowledge of P6 Critical path scheduling systems, overall project cost control, budgeting, and value engineering as applied to buildings and systems used in Data Center project delivery.
• Familiarity of all aspects of Development design and Construction- to include site work, core, and shell, mechanical and electrical, utilities, finishes, etc.
• Ability to work in an international team environment and interact with all levels of management, including C-Suite reviews.
• Strong executive presence – able to convey complex and technical concepts to a non-construction audience.
• Must be highly organized, analytical, and structured with excellent communication and problem-solving skills.
• Manages stress and/or fast pace effectively.

Academic Qualifications & Certifications

• Bachelor's degree in engineering, business, construction management or relevant field required.

Required Experience:

Minimum Qualifications :

• Understanding of Project Management, Planning, Construction Management, and Data Centers.
• Demonstrated leadership ability in dealing with Owners, Architects, Contractors, and internal stakeholders.
• Extensive knowledge of prime contracts including lump sum, GMP (Guaranteed Maximum Price), hard bid, negotiated, design-build, etc. Specifically including EVM methods and payment systems.
• Extensive knowledge of P6 Critical path scheduling systems, overall project cost control, budgeting, and value engineering as applied to buildings and systems used in Data Center project delivery.
• Familiarity of all aspects of Development design and Construction- to include site work, core, and shell, mechanical and electrical, utilities, finishes, etc.
• Ability to work in an international team environment and interact with all levels of management, including C-Suite reviews.
• Strong executive presence – able to convey complex and technical concepts to a non-construction audience.
• Must be highly organized, analytical, and structured with excellent communication and problem-solving skills.
• Manages stress and/or fast pace effectively.

Preferred Qualifications :

• LEAN Construction knowledge and application of those tools.
• Building Environment Accreditations (i.e., LEED, SITES, TRUE, WELL).
• Mechanical and Electrical systems quality and commissioning leadership in construction of Mission Critical Facilities.
• Mission critical, infrastructure, and/or data center construction experience.
• Multi-project experience in large scale construction management, mission critical or infrastructure preferred.

Physical Requirements:

• Ability to regularly walk, climb, and navigate construction sites with uneven terrain and multiple levels.
• Capacity to work in hot, humid tropical conditions.
• Ability to wear required PPE (hard hats, safety boots, etc.) for extended periods.
• Visual and hearing acuity sufficient for detailed inspections and communication in noisy environments.
• Tolerance for working in environments with dust, noise, and occasionally at heights.

Work Conditions & Other Requirements:

• 100%: Construction jobsite at various levels of development.
• Valid passport allowing travel within the APAC region at times.

Who we are

As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.