Senior Manager, Program Management

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees Royal Caribbean Group is pleased to offer a competitive compensation and benefits package and excellent career development opportunities each offering unique ways to explore the world

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations and the best people Together we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests

The Royal Caribbean Group’s HR Technology Team has an exciting career opportunity for a full time Senior Manager Program Management reporting to the Senior Director Product Management

This position is onsite and based in Miami Florida

This position is also not eligible for work authorization sponsorship

Position Summary:

The Senior Manager Program Management – HR Technology is responsible for leading enterprise-wide programs that enhance Royal Caribbean Group’s HR systems tools and technology landscape This role oversees the delivery governance and strategic alignment of complex HR technology initiatives ensuring efficiency scalability and seamless integration across global operations The position partners with HR leaders IT and cross-functional stakeholders to advance digital transformation and optimize employee experience through technology innovation

Essential Duties and Responsibilities:

• Leads end-to-end program management for HR technology initiatives including system implementations upgrades and integrations

• Oversees project governance structures ensuring programs are delivered on time within budget and aligned with organizational priorities

• Collaborates with HR IT and business teams to define program objectives deliverables success metrics and resource plans

• Drives change management communications and training strategies to maximize adoption and engagement for new technologies

• Manages a portfolio of projects across HR domains such as Talent Management Compensation Benefits and Workforce Planning

• Ensures compliance with data security privacy and operational risk frameworks within all technology programs

• Develops and maintains long-term roadmaps for HR technology evolution emphasizing scalability and global consistency

• Provides leadership guidance and coaching to project managers analysts and technical leads

• Partners with vendors and external partners to deliver strategic technology solutions and manage service levels

• Prepares executive updates dashboards and insights on project performance risks and opportunities for optimization

Qualifications Knowledge and Skills:

Education:

• Bachelor’s degree in Business Administration Human Resources Information Systems or a related field required

• PMP Agile or other project management certification preferred

• Master’s degree is a plus

Experience:

• Minimum of 10 years of progressive HR technology or program management experience

• Proven experience leading enterprise HR system implementations (eg Workday SAP SuccessFactors Oracle HCM)

• 3+ years managing teams or cross-functional project leadership

• Strong track record managing global or enterprise-scale HR technology portfolios

Technical/Functional Skills:

• Expertise in project management methodologies governance frameworks and process mapping

• Solid understanding of HR business processes and digital technology architecture

• Ability to assess design and implement process automation and data-driven solutions

• Proficiency in project management tools (MS Project Smartsheet Jira) and executive reporting dashboards

Leadership/Behavioral Competencies:

• Demonstrated ability to lead complex programs with cross-functional visibility and strategic impact

• Exceptional communication stakeholder engagement and negotiation skills

• Proven capability in guiding teams through transformation and change management processes

• Results-oriented mindset with a focus on continuous improvement and innovation

• Builds strong partnerships and promotes collaboration across global teams

Agency and Third-Party Submissions: Please note this is a direct search by the Company and applications through agencies and other third parties will not be accepted nor will fees be paid for unsolicited resumes Any unsolicited resumes will be considered the Company's property

We know there's a lot to consider As you go through the application process our recruiters will be glad to provide guidance and more relevant details to answer any additional questions Thank you again for your interest in Royal Caribbean Group We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race color religion sex age national origin disability sexual orientation sexuality gender identity or expression marital status or any other characteristic protected by law Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment

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Nearest Major Market: Miami